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Galaxy Tab S8 won't turn on after OneUI 6 update

(Topic created: 12-21-2023 12:44 PM)
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Markbnj
Constellation
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Tablets

I have a galaxy tab S8 that is a little more than a year old. Last evening I turned it on to do some reading and saw the OneUI 6 update notice. I scheduled it for 4:30 the next morning and continued to read. At the end of the night I plugged it into the charger as I always do and left it on my desk. Today it is completely unresponsive. It won't turn on or react to any button presses, including the usual power+volume up/down long presses for restart and hard reset. I also tried all these combos after removing the SD card. No response or signs of life at all. I verified that the charge cord is good by plugging it into other devices, despite the fact that I know the tablet was over 90 percent charge when I finished with it yesterday. Anyone have any thoughts?

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bill-e
Cosmic Samsung Care Ambassador
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Try plugging it into a PC and holding the Power-Vol down for up to a minute... And I'd do it a few times before I gave up. 

Do you hear any sounds or vibrations? 

 

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Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
Markbnj
Constellation
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Thanks, Bill. I had tried connecting it to a PC, but based on your advice I held the power and vol. down for a long time, probably a minute, and it finally worked. Appreciate the tip.

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bill-e
Cosmic Samsung Care Ambassador
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yw, just glad that you're up and running. 

Happy Holidays

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
mky711
Constellation
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Tablets

it happen every single time the screen is off, touch totally messed up, i have to hold power button to have shutdown screen loaded up , and sometimes it unstuck  the retouch, the other times i have to hard reset and reboot. Samsung really messed up this time and they need to fix it fast, or even offer a roll back will ya? i use it for daily business, at this rate, i opt of iPad !

Tab S8 Ultra (HK-TGY)

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