JUMP TO SOLUTION Solved

Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 03:27 PM)
655 Views
Jdoglill
Constellation
Options
Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

2,454 Replies
Weezyjj22
Constellation
Options
Samsung Apps and Services

Not only do I not have the Samsung TV Plus anymore, but I also had to reinstall some of my apps to the Home Screen. They had disappeared as well. 

0 Likes
Reply
Dynasty84
Constellation
Options
Samsung Apps and Services

I literally can’t do anything on my tv except watch Netflix or something!

0 Likes
Reply
sarahgj
Cosmic Ray
Options
Samsung Apps and Services

Thanks. This has to be major with so many tvs affected, I really hope Samsung can figure out the fix. I did check the firmware (up to date), did two factory resets, reset the smarthub, all the things. Can there please be some kind of mass communication about this to everyone on these threads? There's a lot of us!

0 Likes
Reply
alejo2020
Constellation
Options
Samsung Apps and Services

Sounds good, hope it’s back soon. By the way, Do you wanna see the four peters? it would really be nice if I didn’t have an info pop-up every time I change channels!

0 Likes
Reply
MG1
Constellation
Options
Samsung Apps and Services

Not the same because Pluto doesn’t have all of the channels as Samsung TV. I watch Drybar which isn’t available on Pluto. Samsung needs to fix this mess since that’s one of the main reasons some of us purchased this brand. Not to mention those who are past the return date. FIX IT!!!

0 Likes
Reply
Thelisagibbs
Constellation
Options
Samsung Apps and Services

My TV says it is up to date and there is no button to search for an update.. its "greyed" out 

0 Likes
Reply
Peanut
Constellation
Options
Samsung Apps and Services

Our plus is also missing. We do have the latest software installed. Hope to hear a resolution soon!

0 Likes
Reply
userXtS3GBUSBj
Constellation
Options
Samsung Apps and Services

Everything is updated and still no Samsung plus app

0 Likes
Reply
userLUbpQhG1wL
Constellation
Options
Samsung Apps and Services

Mine gone too

0 Likes
Reply
userbknmvdh9V1
Constellation
Options
Samsung Apps and Services

Woke up to the app being gone as well this morning. Tv software says it's up to date, and still won't work. It's a glitch in Samsungs end. Please fix this! 

0 Likes
Reply