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12-20-2023 07:52 AM in
Samsung Apps and ServicesThis morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You
Solved! Go to Solution.
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12-20-2023 03:16 PM in
Samsung Apps and ServicesNot only do I not have the Samsung TV Plus anymore, but I also had to reinstall some of my apps to the Home Screen. They had disappeared as well.
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12-20-2023 03:17 PM in
Samsung Apps and ServicesI literally can’t do anything on my tv except watch Netflix or something!
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12-20-2023 03:19 PM in
Samsung Apps and ServicesThanks. This has to be major with so many tvs affected, I really hope Samsung can figure out the fix. I did check the firmware (up to date), did two factory resets, reset the smarthub, all the things. Can there please be some kind of mass communication about this to everyone on these threads? There's a lot of us!
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12-20-2023 03:20 PM in
Samsung Apps and ServicesSounds good, hope it’s back soon. By the way, Do you wanna see the four peters? it would really be nice if I didn’t have an info pop-up every time I change channels!
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12-20-2023 03:21 PM (Last edited 12-20-2023 03:23 PM ) in
Samsung Apps and ServicesNot the same because Pluto doesn’t have all of the channels as Samsung TV. I watch Drybar which isn’t available on Pluto. Samsung needs to fix this mess since that’s one of the main reasons some of us purchased this brand. Not to mention those who are past the return date. FIX IT!!!
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12-20-2023 03:23 PM in
Samsung Apps and ServicesMy TV says it is up to date and there is no button to search for an update.. its "greyed" out
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12-20-2023 03:17 PM in
Samsung Apps and ServicesOur plus is also missing. We do have the latest software installed. Hope to hear a resolution soon!
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12-20-2023 03:27 PM in
Samsung Apps and ServicesEverything is updated and still no Samsung plus app
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12-20-2023 03:28 PM in
Samsung Apps and ServicesMine gone too
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12-20-2023 03:30 PM in
Samsung Apps and ServicesWoke up to the app being gone as well this morning. Tv software says it's up to date, and still won't work. It's a glitch in Samsungs end. Please fix this!
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