Original topic:

pop-up not allowed despite browser settings turned off..

(Topic created: 6 hours ago)
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bradkaye
Astronaut
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QLED and The Frame TVs

Attempting to login to Verizon Fios via Samsung internet browser on 32" Frame TV.

 I'll get a message about disabling pop-up blocker and although I have disabled it in the settings, I get the same message and cannot login to tv.verizon.com/watch/home, it just spins as if it can't connect.

I can connect to other sites however.

What am I missing?

Thanks!

 

5 Replies
LongHiker
Galactic Samsung Care Ambassador
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QLED and The Frame TVs
@bradkaye Have you reached out to Verizon support?

Doesn't Verizon have an app that you download for the TV?
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CasualMember
Comet
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QLED and The Frame TVs
This sounds more like a Verizon issue. Contact them.
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bradkaye
Astronaut
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QLED and The Frame TVs

It's happening while trying to login to Hulu as well.  Two sites that have a popup for authentication are presenting a black screen instead of the window.

Seems like a Samsung browser issue to me.

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LongHiker
Galactic Samsung Care Ambassador
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QLED and The Frame TVs

@bradkaye Why are you using the browser and not the apps for those services? 

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bradkaye
Astronaut
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QLED and The Frame TVs

There's not an app for Verizon Fios in the Samsung store.  Was testing Hulu via the browser since I knew it had a similar authentication flow to Verizon.

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