Original topic:

TV Model QE85QN85AATXXU TV Plus Pop Up

(Topic created: 04-04-2022 02:40 PM)
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userm5PNBzQI9B
Constellation
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QLED and The Frame TVs

Samsung tv plus browse "live and on demand" pop up bottom right hand corner every time I change channel very annoying the tv is not in store mode 

Thanks

Colin 

 

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

Thank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html