SilasDadizzulHa ssan
Constellation
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10-30-2025 07:09 AM in
QLED and The Frame TVs
I need help getting my solar remote control paired with my smart tv. It keeps giving me a message that another remote is already paired but can't see any other remote paired when I checked. I have tried the press both the back and play/pause buttons simultaneously severally still no luck. I even tried to reset the remote that didn't help either. I need help please.
1 Reply
LongHiker
Galactic Samsung Care Ambassador
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10-30-2025 08:34 AM in
QLED and The Frame TVs@SilasDadizzulHassan Is this a new TV? Did the remote come with the TV?