My TV will not get on the internet. I use wireless internet. I have reset the router. I have reset the TV. I've even reset TV to factory settings. I have my correct password for Wi-Fi but it will not connect. Just happened within the last couple of weeks. Can anybody out there help me get back on the internet on my Samsung Q90 TV? I have Nvidia and Spectrum box which both get on the internet without a problem.
Try switching the wifi between 2hz n 5hz .. switching if it will pick up the signal that way... if not Try using your phones Hotspot or open ur wifi so it's no password just so u can connect n try to update ur tv.. then put the password back on n Try again... if not move the router or the tv closer together and use the ethernet cord.
Is your router 2 band? 2.4 ghz and 5 ghz? If so, are they bridged together? Some devices/appliances do not like that at all. Try unbridging the networks and create two separate networks (mynetwork2.4 & mynetwork5g) and then try to connect to the 5ghz network. If it does not connect, try the 2.4ghz network. Many devices really prefer 2.4 ghz as the signal is more stable and not really bothered by walls or distance from the access point. Some will do well on either band, but lack the capacity to latch on to a preferred band and stabilize when they are bridged.
------------------------------------------------------------- Please mark any response that helped you as your solution. -------------------------------------------------------------
