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05-05-2023
12:53 PM
(Last edited
05-10-2023
05:16 PM
by
SamsungCaleb
) in
So today I removed my frame tfc and my wall is complexly black. I’ve been trying to clean it
Solved! Go to Solution.
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05-05-2023
05:07 PM
(Last edited
06-15-2023
02:48 PM
by
SamsungJustin
) in
Hey there! So this typically happens when the mount has the TV so close to the wall that the TV has no room to "breathe". I'd recommend looking into other mounts so that this doesn't get worse. It's always recommended to use one of our Samsung wall mounts. You can find those here: https://www.samsung.com/us/tvs/the-frame/design-and-accessories/
As far as cleaning it, I love using either a magic eraser or Clorox wipes to clean my walls, but sometimes it can make the paint wipe off too so be wary of that. Maybe some other community members can chime in with their cleaning tips to give you other options.
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07-29-2023 05:04 PM in
QLED and The Frame TVsI have the same issue. And i used the samsung mount provided with the tv. Went ti move out of home and now have to do a completer wall/ room repaint. Not happy. But i love the tv.
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