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I have tried every setting and still cant disable the auto dimming feature (ECO/AMBIANT LIGHT DETECTION) so the tv WILL NOT dim automatically... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! From what I could find to turn off auto dimming. You will need to... View Post |
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I have a 75" QN90C, and I'm constantly having to connect to my phone's hotspot instead of using my home Wi-Fi to use anything on my... View Post
Samsung_Moderator
Hi there @Codyc21! I had something similar happen with my television a couple of years ago. My ISP e... View Post |
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Hi, I found the App Dreamplayer on my Frame 65. O think it works with an external SAT Receiver with Enigma. How do I activate It ? Gracias... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend reaching out to the dream player app developers... View Post |
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In using the SmartThings app I am able to successfully load individual photos to my Frame TV Art mode, but there is no drop down in the user... View Post
Samsung_Moderator
Hello there, julespieri! Welcome to the community! Because there are so many variables to consider, ... View Post |
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I'm sure the answer is out there, but I can't seem to find the right search string. Everything I see about casting relates to casting from... View Post 
CoachJonno
Works on any current android based Samsung galaxy device from my experience. Opens in new window PDF... View Post |
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I have been using SmartThings app with my 65" TV The Frame with no issues but now when I open the TV in SmartThings and click on art mode the... View Post 
usercDCokjdOML
I found a solution this morning. I deleted the SmartThings app completely from my iPhone (iOS 14.4) ... View Post |
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For the time being I don’t have broadband service so I’m connecting the QLED TV to the Internet using a mobile hotspot. However, an error pops up... View Post 
user365170tdJ15
Use a Wi-Fi router to connect all your devices in-house ... you don't need internet service to use a... View Post |
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I am looking for a slideshow duration solution. I understand that when I set up a slideshow for art, the duration for each piece of “artwork” or... View Post |
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Is my Samsung 4k television defective or is there a setting to resolve my ongoing issues? When turning on the television (QN65QN85CDFXZA) the tv... View Post
Samsung_Moderator
Hi there, I can certainly understand the concern here. It sounds like the TV is not recognizing the ... View Post |
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2022 55" Frame (USA) on 1520. Have used Spotify (free account) fine since I've had the TV to play playlists. Recently, it acts like it is... View Post |
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Can I control xfinity x1 cable box with RF using Samsung One remote? I just upgraded to the x1 box and as noted by many others, the IR control is... View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this! It is possible to set up your Samsung remote as a un... View Post |
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Hi My usage mode option is greyed out for my QN90B Qled tv. Is there any idea how to activate this? Thank you View Post
Samsung_Moderator
Hello there, and thank you for reaching out to our Samsung Community. I regret to advise when an opt... View Post |
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Just had a bizarre experience with our QN85BD 75" TV that I thought I'd share in case it helps someone. We have four sources we use with... View Post
Samsung_Moderator
Hello! Thank you for this information, it should be most helpful to the community! View Post |
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When using my headphones or ear buds pro 2 , the sound crackles and pops when these are connected to my QN95 75" View Post
Samsung_Moderator
I understand. It sounds like the TV may need service at this point, as we've exhausted all the troub... View Post |
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Our about 3 month old Samsung the Frame 65" has been having problems with the solar remotes bluetooth, when we pair the remote it switches to... View Post
Samsung_Moderator
Hi there! If resetting the TV and remote did not help, and all the software is up to date, you may n... View Post |
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New QN95C standby light is not illuminating when tv turned off with remote. Any help appreciated. View Post
Samsung_Moderator
Hi there, That's interesting. It's possible the TV is being put into Art Mode instead of being turne... View Post |
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can I use 2 remotes on one QLED TV. It is a pain to pass one remote back and forth. View Post
Samsung_Moderator
Hi there, Thanks for asking! Any Samsung remote should be able to pair with your Samsung TV. The onl... View Post |
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Can anyone explain what is happening with my screen? This started happening months after purchasing this tv but now it’s getting bigger. I can’t... View Post 
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can definitely see the concern there. Have y... View Post |
