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05-18-2025 11:28 AM in
QLED and The Frame TVsI have a black circle that just appeared on my Samsung 43 inch Frame.
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05-18-2025 11:44 AM in
QLED and The Frame TVsThat appears to be screen damage and would need to be repaired. I had that happen on a old Vizio and it was deemed to be damage to the screen and I hadn't even touched it. You would need to reach out to support to have it diagnosed and to see about getting it repaired.
1-800-Samsung
https://www.samsung.com/us/support/contact/
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05-18-2025 11:34 AM in
QLED and The Frame TVsCould you post a picture of this Black circle on your screen
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05-18-2025 11:39 AM in
QLED and The Frame TVsHow do I post a picture?
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05-18-2025 11:40 AM in
QLED and The Frame TVs
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05-18-2025 11:44 AM in
QLED and The Frame TVsThat appears to be screen damage and would need to be repaired. I had that happen on a old Vizio and it was deemed to be damage to the screen and I hadn't even touched it. You would need to reach out to support to have it diagnosed and to see about getting it repaired.
1-800-Samsung
https://www.samsung.com/us/support/contact/
If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.
