Original topic:

Smart Hub Servers Down

(Topic created: 07-31-2025 10:28 PM)
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CognitiveCaveat
Asteroid
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LED and OLED TVs

I guess most everyone on here with a smart TV is probably aware their servers are down and nothing but Samsung Live TV and Netflix work (apparently they don't go through Samsung servers like other apps). Don't be like me (and so many others) who did a factory reset and now can't download anything or even update the software because it gets stuck and gives a server error (880-1 or something similar). I was getting a CURL60 error as well and a warning that my internet was unstable. 


Their smart Hub Things page shows everything up, which we all know is a lie. No communication, nothing from the company on what has been a several hour outage. Communication is important and it can make outages more palatable. Obviously outages happen sometimes, but nothing from the company and a blatant lie on their status page is really pissing off a lot of loyal customers. Hopefully someone from the company reads all these messages everyone is posting. 
 
170 Replies
CBodhi
Cosmic Ray
Options
LED and OLED TVs

Same exact thing here(stuck in the setup). I am mirroring from my phone but it's so annoying they haven't released anything about this smh 

cpankratius
Constellation
Options
LED and OLED TVs
Has anyone been able to get through to Support?
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Deadlxbbies09
Asteroid
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LED and OLED TVs
I'm having issues with my TV as well.
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Deano2222
Asteroid
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LED and OLED TVs
What if I already reset and now my remote does not work ๐Ÿ˜”
driftingkoyou
Constellation
Options
LED and OLED TVs

three Samsung tv's in my house, but only my QLED (2024) is having the issue. i guess it only impacts newer models ? but it sucks bc i use skyrim ambient music to fall asleep ๐Ÿ˜ž

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CJD7355
Constellation
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LED and OLED TVs

Same problem no app except Netflix works. 

Simonsays42
Constellation
Options
LED and OLED TVs

Use the smart things app to setup a reset tv. You can accept the terms and conditions there and it should go through and let you restore a backup. Found a thread that this happened a few years ago.

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Tracye
Constellation
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LED and OLED TVs
Is this happening now?
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Lankey
Constellation
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LED and OLED TVs

My Samsung smart hub isnโ€™t working, I did a reset on the tv and ever since then it just stopped working.

bluegreenyeah
Asteroid
Options
LED and OLED TVs
What a nightmare, same here
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