Now a couple of day’s I get a pop-up to start Ai on my Samsung oled s95f. There is no option to disable this feature. I can cancel it but every day after turning on this pop-up keeps appearing and blocks whatever you are looking at for a couple of seconds.
I don’t want this function. How to disable this is there an option or is this a bug. I don’t want to be forced or use this.
I've been on tech support chats for over three hours over two days who were just about as helpful as this post, directing me to places that didn't exist, and suggesting outright dumb things that telling me to just "move my TV remote to another room" just in case the AI button was being pressed -- which, by the way, doesn't trigger the popup.
I encourage everyone to return their "AI" TV if they are able. Shame on Samsung for forcing this AI on its users without giving them a recourse to turn it off. That's got to be illegal in some markets.
Me pasa lo mismo, creo que desde hace al menos 3 o 4 semanas. Interrumpe en cualquier momento y no hay manera de desactivarlo. Espero que hagais una actualizacion decente para hace 2 semanas y que elimineis el popup directamente. Espero que os quede claro que no trabajamos para vosotros ni nos tenemos que comer vuestras estupidas ideas involutivas. No se necesita una carrera de ingenieria para ver los problemas que generais por vuestra indudable incompetencia
For Some reason I don’t get the pop-up anymore. I didn’t activate it and don’t know why it stopped and AI is still disabled, but I hope it will never come back. In future if there is a new function Samsung should always make sure you could disable it and don’t force you to enable this. It is a very bad user experience , for those that still have this pop-up I hope it will stop also on there TV’s.
Having the same issue for a few weeks now. Model 65" OLED - QN65S85FAFXZA
AI Features are OFF. I do not need them on, but around 5ish minutes after I've started watching something or playing a game, I keep getting a black screen that blocks what I am seeing for a few seconds. It's clearly a pop-up "ad" or "reminder" from Samsung to use the feature.
Cool, but I don't want to use the feature and I don't want to be reminded about it every time I turn on my television. Give us a way to disable or permanently dismiss this pop-up. We paid enough for this television that I should have some control over the "ads" that samsung is pushing to promote feature functionality.
Love how Samsung has zero interest in fixing this issue. It was obviously introduced recently as I did not have the issue when I first set up my TV, for the first few weeks. Maybe we should all sell our TVs and get the LG. I was planning to get a second one in a larger size for another room, too. Maybe now I have to reconsider. I really like the matte screen though, so it would be a shame to have to do that, but if the manufacturer has no interest in supporting their products, maybe we should consider not supporting the manufacturer. 🙂
Coincido contigo Synergyforge. Lo curioso es que a partir del dia siguiente a enviar mi protesta a este foro el popup ha dejado de salir lo que me hace pensar que no tiene que ver con la configuracion ya que ni la toque ni he modificado la ningun setup. Mas bien es Samsung quien envia el popup por medio del control/asistencia remota o similar que tienen nuestras televisiones. Lo considero un abuso y lo mismo que tu voy a vender el trasto de mierda este marca Samsung y comprarme una LG o los nuevos modelos de TV chinos. Se acabo Samsung para mi
