Original topic:

Disable vision Ai pop-up

(Topic created: 10-07-2025 10:52 AM)
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JD16
Asteroid
Options
LED and OLED TVs

Now a couple of dayโ€™s I get a pop-up to start Ai on my Samsung oled s95f. There is no option to disable this feature. I can cancel it but every day after turning on this pop-up keeps appearing and blocks whatever you are looking at for a couple of seconds.

I donโ€™t want this function. How to disable this is there an option or is this a bug. I donโ€™t want to be forced or use this.

52 Replies
RetroNutcase
Asteroid
Options
LED and OLED TVs

Model QN43Q8FAAFXZA.

I am tired of this popup making my screen go completely blank when I'm trying to game. Seriously, how do I turn this stupid notification off?! 

JD16
Asteroid
Options
LED and OLED TVs

My model is QE65S95FATXXN

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JordanC25
Constellation
Options
LED and OLED TVs

I am having the same issue. Please patch this feature asap. It pops up while I am watching a movie or playing games on my ps5. It happens without any buttons being pressed. 

Cnt117
Constellation
Options
LED and OLED TVs

Iโ€™m with mostly everyone else here in that I donโ€™t have this setting on my TV to turn this off, and this couldnโ€™t possibly be more annoying. 

Has there been any solution to this yet?

ai-sucks666
Constellation
Options
LED and OLED TVs

This setting does not exist. My TV is now frustrating enough I would not have purchased it if I knew about this AI takeover

RetroNutcase
Asteroid
Options
LED and OLED TVs

Also having this issue, and becoming VERY infuriated by it. I'm about ready to return this TV because it has been nothing but headaches, and this is the last straw. The last thing I want when gaming is the screen to go black and go "Hey you want to use this AI companion?"

NO. NO I DO NOT. 

Samsung, why would you add something so obnoxious and give us NO WAY TO TURN IT OFF?!

return-your-AI-TV
Constellation
Options
LED and OLED TVs

Return your AI-forcing TV if you are able. 

gk90
Constellation
Options
LED and OLED TVs

My tv S95F doesnโ€™t have this intelligent mode setting.
I am also having this issue and it is SO annoying!!! - everytime we turn the tv on, after a couple of minutes the pop up is there. I donโ€™t want AI companion enabled, how many times do I need to say it?

return-your-AI-TV
Constellation
Options
LED and OLED TVs

I've been on tech support chats for over three hours over two days who were just about as helpful as this post, directing me to places that didn't exist, and suggesting outright dumb things that telling me to just "move my TV remote to another room" just in case the AI button was being pressed -- which, by the way, doesn't trigger the popup. 

I encourage everyone to return their "AI" TV if they are able. Shame on Samsung for forcing this AI on its users without giving them a recourse to turn it off. That's got to be illegal in some markets.

Members_IWPb0XQ
Constellation
Options
LED and OLED TVs

65โ€ OLED Primary  Model: QN65S90FDFG  gets the AI pop ups with the AI Mode off under Advanced Features