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โ10-07-2025 10:52 AM in
LED and OLED TVsNow a couple of dayโs I get a pop-up to start Ai on my Samsung oled s95f. There is no option to disable this feature. I can cancel it but every day after turning on this pop-up keeps appearing and blocks whatever you are looking at for a couple of seconds.
I donโt want this function. How to disable this is there an option or is this a bug. I donโt want to be forced or use this.
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โ10-08-2025 01:03 PM in
LED and OLED TVsModel QN43Q8FAAFXZA.
I am tired of this popup making my screen go completely blank when I'm trying to game. Seriously, how do I turn this stupid notification off?!
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โ10-10-2025 05:55 AM in
LED and OLED TVsMy model is QE65S95FATXXN
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โ10-12-2025 07:31 PM in
LED and OLED TVsI am having the same issue. Please patch this feature asap. It pops up while I am watching a movie or playing games on my ps5. It happens without any buttons being pressed.
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โ10-11-2025 06:47 AM in
LED and OLED TVsIโm with mostly everyone else here in that I donโt have this setting on my TV to turn this off, and this couldnโt possibly be more annoying.
Has there been any solution to this yet?
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โ11-30-2025 12:06 PM in
LED and OLED TVsThis setting does not exist. My TV is now frustrating enough I would not have purchased it if I knew about this AI takeover
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โ10-07-2025 09:19 PM in
LED and OLED TVsAlso having this issue, and becoming VERY infuriated by it. I'm about ready to return this TV because it has been nothing but headaches, and this is the last straw. The last thing I want when gaming is the screen to go black and go "Hey you want to use this AI companion?"
NO. NO I DO NOT.
Samsung, why would you add something so obnoxious and give us NO WAY TO TURN IT OFF?!
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โ10-08-2025 04:04 PM in
LED and OLED TVsReturn your AI-forcing TV if you are able.
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โ10-07-2025 11:36 PM in
LED and OLED TVsMy tv S95F doesnโt have this intelligent mode setting.
I am also having this issue and it is SO annoying!!! - everytime we turn the tv on, after a couple of minutes the pop up is there. I donโt want AI companion enabled, how many times do I need to say it?
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โ10-08-2025
04:03 PM
(Last edited
โ10-09-2025
08:13 AM
by
SamsungStephani
I've been on tech support chats for over three hours over two days who were just about as helpful as this post, directing me to places that didn't exist, and suggesting outright dumb things that telling me to just "move my TV remote to another room" just in case the AI button was being pressed -- which, by the way, doesn't trigger the popup.
I encourage everyone to return their "AI" TV if they are able. Shame on Samsung for forcing this AI on its users without giving them a recourse to turn it off. That's got to be illegal in some markets.
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โ10-08-2025 06:41 PM in
LED and OLED TVs65โ OLED Primary Model: QN65S90FDFG gets the AI pop ups with the AI Mode off under Advanced Features