Original topic:

77" S90D died three months after purchase i think om done with samsung

(Topic created: yesterday)
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pocho3516
Constellation
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LED and OLED TVs
My pretty much brand new s90d failed after 3 months the week of the super bowl. It just powered off with no standby light. ( I'm sure it's the power supply). I have bought so many tvs, phones, appliances from them and I think I'm done. I'm just exhausted talking on hold and then trying to organize a repair company to come out where I have to unmount the tv put it in a safe location and remount the tv. It's exhausting and there price incentives aren't worth the junk they are now sell. I wish they could get there **bleep** together but im done. 
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shawn143
Cosmic Ray
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LED and OLED TVs
I've been saying I'm done with them for years but somehow I stay
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pocho3516
Constellation
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LED and OLED TVs
I said it when I had a care+ payment for a broken tablet. But man this time rubbed me the wrong way on a brand new 2k tv. I'm getting too old for this **bleep**.
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realaud
Honored Contributor
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LED and OLED TVs

You have to pick your appliances and devices according to your needs and the function and reputation of the item you are purchasing, not just purchase it because it is a Samsung.  If I'm buying a TV, I'm reading the reviews for issues like this, and passing if I see too many with the same complaint.

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3Fees
Supernova
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LED and OLED TVs
Send it in for repair, it is under warranty.

Cheers
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pocho3516
Constellation
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LED and OLED TVs
Obviously, which is taking weeks, I have to take off work bc they will only come from 9am to 11pm. They require you to remove it from the wall place it in a "safe working space". Then I have to put it back whether or not they fix it. So it's not an easy process.
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W3
Asteroid
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LED and OLED TVs
Go with LG next time or even Sony if you're willing to pay the tax for an inferior tv. Songs about as slow adopting features as Samsung is updating to ui7 lol. Get your **bleep** together samsung.
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wthall1970
Astronaut
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LED and OLED TVs

This just happened to my s90D…. Like an hour ago. I can’t dismount this tv by myself, ugh. Have you gotten any response out of Samsung?

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pocho3516
Constellation
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LED and OLED TVs
After hours the repair process is a nightmare see my response above. I'm going to push for a refund and buy an lg.
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3Fees
Supernova
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LED and OLED TVs
What did the repair man say ? What's wrong with it? When will he be back with the parts to get it working?

Cheers
3Fees
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