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NV51K6650SS/AA won't heat. Stuck in test mode

(Topic created: 11-12-2023 10:56 AM)
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userGTK7FlrynK
Constellation
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Kitchen and Family Hub

My oven is just over 6 months old and I suspect one of my kids accidentally put it in test mode and everything I have found online does not seem to help or the instructions are incomplete. Does anyone know how to get it out of test mode?

Any help would be greatly appreciated.

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Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

That does sound frustrating! But not to worry, I've got the steps right here. Below is a link the user manual for this model. Page 32 has a section on using the options feature of the control panel. You're looking for the last option, which is "0" for demo mode. 

Please let us know if this helps.

https://downloadcenter.samsung.com/content/UM/201904/20190417152823461/NV51K6650S_DG68-00855A-03_EN-...

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

That does sound frustrating! But not to worry, I've got the steps right here. Below is a link the user manual for this model. Page 32 has a section on using the options feature of the control panel. You're looking for the last option, which is "0" for demo mode. 

Please let us know if this helps.

https://downloadcenter.samsung.com/content/UM/201904/20190417152823461/NV51K6650S_DG68-00855A-03_EN-...