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What is the difference between HAF-CIN and HAF-CIN/EXP water filters? Are they interchangeable? I can't find this info anywhere. View Post 
Samsung_Moderator
What a great question, thanks so much for asking! The HAF-CIN and HAF-CIN/EXP water filters are actu... View Post |
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I've been trying to figure out the cause of an issue I am experiencing with my Samsung RF25HMEDBSR/AA15 refrigerator. Whenever I open the left... View Post
Samsung_Moderator
Hi there! Thanks so much for posting about this. I can definitely understand the concern with this h... View Post |
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Hello, I have a Samsung Dishwasher (dw80r9950ug/aa) and when I go to connect it to the smartthings app, I am able to get to the AP set up,... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can certainly understand the frustration of not b... View Post |
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I just took delivery on a new Samsung Refrigerator and the water dispenser leaks. When I dispense water it is fine. After I dispense Ice, some... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can certainly understand the concern with your br... View Post |
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I love the Slim Fry option, but I only see shortcut options such as frozen onion rings or fresh cut french fries. I would like to know if there is... View Post
Samsung_Moderator
Hello there, I am so happy to hear you're enjoying the slim fry feature and definitely understand yo... View Post |
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The left third rack rail won't slide out anymore. There is a tab stop on the back that is hitting the wheel so somehow it must have been shoved... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can certainly understand the need to get that rac... View Post |
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We have had our RF29BB89008M for a couple of weeks now and are finding some issues. The one I'm writing about in this post has to do with... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. There are a couple factors that can affect the door... View Post |
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I have a Bespoke fridge that stopped making ice and water, purchased August 31 2022. Samsung customers support is refusing to honor the warranty... View Post 
JBTechfanatic
All manufacturers will ask for proof of purchase. Why don't you just get the receipt? If you go to t... View Post |
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I have a Samsung Range that while it isn't in use keeps changing between functions on the display and beeping. It isn't actively turning on... View Post
JBTechfanatic
When you are done press off to stop this otherwise it remains ready for input. Also if you press the... View Post |
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Hi, has anyone else had issues with a smell of plastic/chemical smell randomly in their frigerator? It actually permeates into food like butter... View Post
Samsung_Moderator
Hello there! We're so sorry to hear about this situation with your refrigerator and definitely under... View Post |
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Any ideas why my products option does not show what I registered? Only my phone shows. I only have the one account and if I attempt to repeat a... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can definitely understand the concern with not be... View Post |
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We have a Dacor Dop36m96gl range and the oven cooks very slow. Most recipes take at least 50%, if not much longer, to cook than the stated times.... View Post
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can certainly understand the need to have an... View Post |
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Hi all, I have a NV51K6650SS oven. I'm unable to add it to my smartthings account. When I do so, the oven is found, I enter in the network... View Post 
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can certainly see how frustrating it would b... View Post |
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It works for the larger cubes, but not for the smaller bites.If I go to the actual refridgerator controls and turn off the LOCK, then I can... View Post
Samsung_Moderator
Hi there, I'm sorry to hear you haven't been able to find a resolution for this yet. I recommend rea... View Post |
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I bought a Samsung Dishwasher DW80B7070US. It was missing the toe kick plate screws. No one, not even Samsung Parts depart, cant tell me the size... View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this. Since these screws were missing from your original p... View Post |
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The child lock on our new Bespoke refrigerator keeps mysteriously turning on, and we don’t know how/why, which then disables features like the... View Post
Samsung_Moderator
So this is a bit odd as the child lock is only supposed to lock the panel (per page 40 in the user m... View Post |
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I received today a new Samsung RF31CG7400SR. It came with the Simple User Manual. I can't find anywhere how to adjust temperatures or to get... View Post
Samsung_Moderator
Hi there, We're so glad you asked about this. In an effort to reduce waste, Samsung now provides our... View Post |
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Is this model supposed to have a light in the water/ice dispenser compartment? View Post 
Shadowfalx
https://www.samsung.com/us/home-appliances/refrigerators/side-by-side/27-4-cu-ft-side-by-side-refrig... View Post |
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The waterfall arm has stopped moving forward and back during operation. This problem started when a utensil fell down and blocked the arms... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. Based on what you've described, we would recommend ... View Post |
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Can the doors on the Bespoke refrigerator be leveled to where they are even?? When the delivery people brought the refrigerator to my home, they... View Post 
user_ams007
The Doors can absolutely be leveled correctly, I apologize that your delivery was less than satisfac... View Post |
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Reposting again as this was not resolved. My samsung refrigerator loses easy connection and then tries to reconnect, it tries and then fails, I... View Post 
Members_YhFSJZs
Thanks to another member, I believe there is a solution. Below is copied note that was sent. My LG t... View Post |
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Just got my fridge delivered and installed, once the guys left I noticed the control panel blinking with error code C and switching between the... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can certainly understand the concern with having ... View Post |
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The water and ice cube dispenser started having small black specs in the water and ice. I recently replaced the ice maker cap for the Samsung... View Post 
Samsung_Moderator
Hi there! I can definitely understand your concern with finding mold in your ice maker cap. Mold is ... View Post |
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Ice bites maker still makes ice. Is this a software issue? If not can this part be replaced or do I have to replace entire ice maker... View Post
user_ams007
To check on the Parts that are needed for Your Ice maker please contact Samsung Directly for that in... View Post |
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I bought electric range NE59N6630SS/AA in September of 2018. In December of 2021 the LED display started goin haywire....flashing all the words,... View Post
user_ams007
Sorry that you are experiencing problems with your replacement part for your stove, I would recommen... View Post |
