Original topic:

Model nsg6dg8700 gas range stuck in demo mode

(Topic created: 07-31-2025 10:28 AM)
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Kitchen and Family Hub

all the control buttons on this model are located along the front of range just above the oven door so just be aware of that when your 3 year old grand daughter comes to visit as she will somehow enable the Demo mode to be turned on and now  the oven will not turn on!!!  How to disable Demo mode on this particular model, please help!

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Samsung_Moderator
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Kitchen and Family Hub

Hello there and welcome to our Samsung Community. Children are so sweet and clever, and we completely understand your situation. It will be our pleasure to assist with deactivating demo (retailer) mode on the range.

Please follow the steps listed below to proceed:

1. Set the timer to 12:34

2. Tap "time option (clock)" and "smart control" icons at the same time for 5 seconds.

3. The Demo mode indicator appears on the screen. 

4. Select desired option - ON or OFF

You can also review the steps directly online within the user manual on page. 39 here- https://downloadcenter.samsung.com/content/UM/202504/20250407170743895/O_DG68-01615A-05_IB_FULL_NX91...