I can't seem to get the audio outputs to work on my sound bar I just bought. I use the 2 plugs (red/white) that goes to a single plug that plug into the sound bar. I know the sound bar works because I can connect via Bluetooth and listen to music on my phone how to I get the ext outputs to work onto my sound bar?
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link: https://www.samsung.com/us/support/troubleshooting/TSG01109856/#no-sound-when-devices-are-connected-... Please read the link in its entirety to reap the full benefit of the troubleshooting. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
