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Just picked up the new q990c soundbar to pair with my Qn90b. Running firmware 1002 (sound bar) and 1430 (tv). I’m not sure where the issue lies on... View Post 
userNOCpZhd0jA
It turns out an untrustworthy brand of hdmi cables was the source of all my issues with eARC. View Post |
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I can't seem to get the audio outputs to work on my sound bar I just bought. I use the 2 plugs (red/white) that goes to a single plug that plug... View Post 
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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First post but I could use some help. My new 65" TU7000 is having problems with my old trusty Samsung home theater system. I hooked it up to... View Post
Samsung_Moderator
If you are having issues connecting to the eARC format, or if you’re not receiving any sound when us... View Post |
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Hi, I have the following TV: Samsung QE65QN85B And Sound bar: HW-Q900A I've used a HDMI cable to connect them both using the E-ARC... View Post
Samsung_Moderator
Thank you for stopping by the US support page! This forum is for support of US products and customer... View Post |
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Hello I have a home theater HWF-355/SQ that was connected to my UE50NU7400 for 4 years with optical cable. I could have control the volume from... View Post
Samsung_Moderator
I would suggest making sure that both the TV and the soundbar are up to date as well as maybe a powe... View Post |
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Hello, are these 2 compatible? Will the Dolby Atmos work and the wifi/bluetooth connectivity? Am I supposed to connect the soundbar via hdmi arc? ... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Atoms can be used through streaming as long the content you are s... View Post |
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Hi, I have a HW-Q990b soundbar which I have successfully connected to Alexa. I have routines set up in which I change the input using the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how using Alexa to switch sources is useful. Unfortunately,... View Post |
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Is there a compatible subwoofer that can be added to the hw-900a system excluding the one that already comes with it? View Post
Samsung_Moderator
Hello! Thank you for reaching out! Adding another subwoofer can make everything sound better, but un... View Post |
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I have a HW-Q990B connected to a UN75H7150 TV.All my sources are connected to the soundbar via HDMI1.When I turn on a source (Apple TV, Fire TV,... View Post 
xome312391
Same issue here, incredibly frustrating. Opens in new window PDF Download Word Download Excel Downlo... View Post |
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Hello, I have been attempting to update my soundbar following the steps laid out in the manual, but it's as if the soundbar does not see the... View Post
Samsung_Moderator
Hi there, We appreciate you posting about this. I definitely understand how frustrating it can be wh... View Post |
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So bought a Samsung SWA-W700 subwoofer and a soundbar but apparently only certain soundbars work with this W770 and no one sells them anymore... View Post 
userx75JDdP8kz
Samsung is useless you buy these things and even though it just wifi/bluetooth they make them worthl... View Post |
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Hi, I have a few Samsung Multiroom speakers and soundbar that I used for notifications under IDE. These speakers have now been tranistioned... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can understand how this can be concerning. For this issue, I wo... View Post |
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If I get the kit with the sound bar + subwoofer + rear speakers could I buy an additional pair of wireless speakers to use in the front or... View Post 
bigroccrek
Best Buy Installer told me you cannot add speakers to the HW-Q990B. I purchased the Samsung SWA-9500... View Post |
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Someone please help me connect my ue megaboom! View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend reaching out to Ultimate Ears support team to g... View Post |
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Is the HW-S61B compatible with the multi room app? If so how do you set it up. Thanks Opens... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how using the multiroom app will be very help. You shou... View Post |
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I'm looking to get a Karaoke system to work with my HW-T510 speakers. Would it support a mixer connecting to the system? View Post
Samsung_Moderator
We're glad that you're enjoying it! What's your favorite song to perform? View Post |
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The soundbar is connected to a Sony XBR 930D tv. I’ve only had the soundbar about 10 days and I wasn’t having this issue initially. So I’m thinking... View Post 
Members_OG0hbeL
I think yours is the solution everyone should try. Worked for me. Opens in new window PDF Download W... View Post |
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All, I have a new samsung TV and B4 series sound bar about ~5 months old. Was a gift for my parents - the soundbar will automatically shut off.... View Post
Samsung_Moderator
If you connect a microphone to your Samsung soundbar and don't play music, the soundbar may turn its... View Post |
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9500S Rear Speaker Kit not connecting to HW-Q990B/ZA Soundbar. Both are new, recently ordered off Amazon. The soundbar, subwoofers and two included... View Post
Samsung_Moderator
My sound system is like my lifeblood. Let's get this situated for you as soon as possible. The fix f... View Post |
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So I just received my Samsung Soundbar Q6CB. It was easy to setup but been struggling to connect via bluetooth. It keeps on failing. I can find it... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how connecting the soundbar to your google nest will be use... View Post |
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SAMSUNG HW-Q60T/ZAproblem the blue light link is continuing blinking and i cant pair View Post
Samsung_Moderator
You don't have to worry about navigating a complicated process when it's time to set up your home th... View Post |
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Hi All, I'm hoping someone can help with an issue that has been driving me crazy. I have a Samsung hw-q930b soundbar, which is the new 9.1.4... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is a strange one with the music being lower than everything ... View Post |
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I have a Q990B connected via HDMI e-ARC to a QN95B and am experiencing an issue with the audio becoming progressively more and more delayed behind... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how the soundbar and TV falling out of sync can be conc... View Post |
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Hi All, Let me know if there is an option to connect second subwoofer with HWQ990B sound bar? Is someone tried before, please let me know the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how adding another subwoofer would be really nice, but ... View Post |
