Original topic:

Wallet not working after One UI 6 update on galaxy watch ultra

(Topic created: 3 weeks ago)
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wolfen808
Constellation
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Galaxy Watch

After receiving the One UI 6 update on my Galaxy Watch Ultra the wallet no longer functions when attempting to tap and pay.  The app opens as usual on the watch, the cards are all displayed, when I select a card it shows that it thinks it is transmitting but there is no communication between the watch and reader terminal.  I have tried multiple times at different retailers, with all the cards set up in my wallet and it is the same every time.  I have rebooted the watch several times.  I ran diagnostics on the watch and they came back normal.  My wallet works perfectly fine from my S23 phone just not from the watch.  Anyone else seeing this /have a fix?  

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14 Replies
wolfen808
Constellation
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Galaxy Watch
Agreed but it's an interim work around. I don't currently have the time to spend countless hours jumping through hoops with support until they exhaust all the options on their script.
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coolted12
Asteroid
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Galaxy Watch
I agree, it was just a test to see if it was more of a HW issue or software. I do think the update messed it up
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coolted12
Asteroid
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Galaxy Watch

im having that same issue, and i did a full reset on the watch did not restore from backup and its still having the same issue. Its a fault in the software update, im going to try and use google wallet and see if that works, that would tell us if its a nfc issue or a samsung wallet issue.

 

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wolfen808
Constellation
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Galaxy Watch

I set up and used Google wallet and used it today twice, through my watch so it's definitely not an NFC issue.

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Monieca
Halo
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Galaxy Watch
I have a 7 and Google wallet can't load my bank cards even after resetting. I have no idea what to do
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