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‎08-31-2018 08:41 PM (Last edited ‎10-08-2023 03:19 PM by SamsungChelsea ) in
Galaxy WatchHi! Just got my Galaxy Watch yesterday. And already today it stopped counting steps. It counted a little and then all together quit. I reset it multiple times and after the third time it counted 50 steps and quit again. Any one else is having this issue?
Solved! Go to Solution.
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‎09-13-2018 08:38 AM in
Galaxy WatchMine is SM-R810
Software version 4.0.0.0
R81OXXU1BRH3
I HANE THE note 9 with all the updates done
I
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‎09-13-2018 12:35 PM in
Galaxy WatchHere is the information you wanted:
I have the 42 MM Black
Bluetooth:74:EB:80:CA:11:11
Model SM0R810
S#R5AK805681H
Tizen 4.0.0.0
Software Address of R810XXU1BRH3
Knox 2.3.3
SE for Tizen 2.0.0
TIMA 3.0.0
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‎09-13-2018 12:37 PM in
Galaxy Watch- Mark as New
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‎09-13-2018 12:39 PM in
Galaxy WatchI have the 42 MM Black
Bluetooth:74:EB:80:CA:11:11
Model SM0R810
S#R5AK805681H
Tizen 4.0.0.0
Software Address of R810XXU1BRH3
Knox 2.3.3
SE for Tizen 2.0.0
TIMA 3.0.0
Bluetooth
Connecting to Samsung Health 6.0.0.085
To a Samsung Note 9 running the most recent update to Verizon Network
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‎09-13-2018 10:42 PM in
Galaxy WatchWatch model number: SM-R760
Watch baseband / software version:
Tizen 3.0.0.2
R760XXU2CRH1
Type of phone connected to: huawei nova 3
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‎09-13-2018 11:37 PM in
Galaxy WatchWatch model number: SM-R810
Watch baseband / software version:
Tizen 4.0.0.0
R5AK80A9CMA
SW version :R810XXU1BRH3
KNOX 2.3.0
Type of phone connected to: huawei p-Smart
Mine counts around >50% of the steps compared to Fitbit Charge2. Went for a 12km run with S-health on GPS ( tracked correctly), but the summary of the step counter in the app / phone reports circa 6000 steps and a distance of 6.6km
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‎09-14-2018 04:30 AM in
Galaxy WatchWatch baseband / software version: R800XXU1ARH1
Type of phone connected to: Samsung Galaxy 8
Bluetooth:
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‎09-14-2018 07:46 AM in
Galaxy WatchWatch model number: SM-R810
Watch baseband / software version: R810XXU1BRH3 / TIZEN 4.0.0.0
Type of phone connected to: Samsung Note 9
Bluetooth or carrier version: Bluetooth
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‎09-14-2018 11:40 AM in
Galaxy WatchModel No: SM-R800
Software Version: R800XXUIBRH3
Phone: Samsung Galaxy S8 (all updates)
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‎09-14-2018 06:10 PM in
Galaxy WatchModel sm r810nzdaxa4
Connect to galaxy 9 plus