New Galaxy Watch does not count steps

[SweetiePie1982]

Hi! Just got my Galaxy Watch yesterday. And already today it stopped counting steps. It counted a little and then all together quit. I reset it multiple times and after the third time it counted 50 steps and quit again. Any one else is having this issue?

[userXnG0DHQTSw]

Mine is SM-R810

Software version 4.0.0.0

R81OXXU1BRH3

I HANE THE note 9 with all the updates done  

I

[userXnG0DHQTSw]

Here is the information you wanted:

I have the 42 MM Black

Bluetooth:74:EB:80:CA:11:11

Model SM0R810

S#R5AK805681H

Tizen 4.0.0.0

Software Address of R810XXU1BRH3

Knox 2.3.3

SE for Tizen 2.0.0

TIMA 3.0.0

[userXnG0DHQTSw]

Also connecting with Samsung Health 6.0.0.085 to a Samsung Note 9

[userXnG0DHQTSw]

Trying to put this all together:
I have the 42 MM Black
Bluetooth:74:EB:80:CA:11:11

Model SM0R810
S#R5AK805681H
Tizen 4.0.0.0
Software Address of R810XXU1BRH3
Knox 2.3.3
SE for Tizen 2.0.0
TIMA 3.0.0
Bluetooth
Connecting to Samsung Health 6.0.0.085
To a Samsung Note 9 running the most recent update to Verizon Network

[userDfypbDO5BE]

Watch model number: SM-R760

Watch baseband / software version: 

Tizen 3.0.0.2

R760XXU2CRH1

Type of phone connected to: huawei nova 3

[userzMca5X1eCE]

Watch model number: SM-R810

Watch baseband / software version: 

Tizen 4.0.0.0

R5AK80A9CMA

SW version :R810XXU1BRH3

KNOX 2.3.0

Type of phone connected to: huawei p-Smart

Mine counts around >50% of the steps compared to Fitbit Charge2. Went for a 12km run with S-health on GPS ( tracked correctly), but the summary of the step counter in the app / phone reports circa 6000 steps and a distance of 6.6km

[userbkYUDipAsJ]

Watch model number: Galaxy Watch 46mm

Watch baseband / software version: R800XXU1ARH1

Type of phone connected to: Samsung Galaxy 8

Bluetooth:

[userxuxRNXZQrS]

Watch model number: SM-R810

Watch baseband / software version: R810XXU1BRH3 / TIZEN 4.0.0.0

Type of phone connected to: Samsung Note 9

Bluetooth or carrier version:  Bluetooth

[userItRiC6PIcb]

Model No: SM-R800

Software Version: R800XXUIBRH3

Phone: Samsung Galaxy S8 (all updates)

[userhYHNPoluLP]

Model sm r810nzdaxa4

Connect to galaxy 9 plus