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Original topic:

New Galaxy Watch 46mm wake-up gesture not working

(Topic created: 10-27-2018 04:41 AM)
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userkBFDq3UShG
Asteroid
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Galaxy Watch

I purchased a new Galaxy Watch 46mm and everything is working good except for the wake-up gesture. It probably seems like 1/30 times I can get it to wake up, otherwise not. I looked in the settings and the wake-up gesture is enabled and I tested turning the option off then back on, but no luck.

 

How can I fix this??

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user6dx63HBNTy
Constellation
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Galaxy Watch

YES BRAND NEW BOTH ! Reading through the whole manual ( I am a masochist) i "berlive" this has to do with the WARTERPROOFING . AFter  nothing else to try .. I turned on the "water cleaning"  AND it worked for 1/2 a day. I wish I could remeber how to get there ! Downling docs as we speak.

 

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userehMMHMbElH
Constellation
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Galaxy Watch

Having the same issue.  Note 9 and Galaxy Watch are less than 2 weeks old.  I tried most of the steps listed but nothing worked until I turned off "wake up by bezel" and enabled then disabled water lock. One of the two fixed it, for now at least.  If it happens again I may return it.

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userM8xlQ8wrjW
Constellation
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Galaxy Watch

Same issue .Worked for 2 days now it won't 

 Have to turn bezel. Connected to note s9

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userKgFWMKFi35
Constellation
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Galaxy Watch

i have mine connected to samsung phone....I didn't have to press buttons when i first got it but now that is the only way i can see the time.  I love teh pedometre but and very frustrated with the face issue.

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userGK6Bc0jD6j
Constellation
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Galaxy Watch

Same problem. Watch worked fine for 1 week. Now wake gesture doesn't work when scheduled "do not disturb" mode comes on. 

Goodnight mode has never been set

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useriOBAe5rhLt
Constellation
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Galaxy Watch

Yes...me watch is connected to Samsung Note *

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userQRVaCMGiXb
Constellation
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Galaxy Watch

I've the same no wake up gesture issue. Any suggestions please?

 

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userh37vWPLbQX
Constellation
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Galaxy Watch

Goodnight mode seems to have disabled wake up gesture.  Turned Goodnight mode off and wakeup worked again. 


Good luck

useraTbDH7U5G4
Constellation
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Galaxy Watch

Ya... thanks for the solution. Turned off this feature will allow it to wake up on gesture during NON-SLEEPING hour...

This is a software bug.

 

SAMSUNG... when can we get patch to correct this bug?

 

 

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userirthyTqIXR
Constellation
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Galaxy Watch

Turn off your night mode

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