I have the active 2. It is set to auto detect all activities. My husband has the same. I've been painting my house all weekend for many hours each day. My watch, via the samsung health app, is not even registering an hour of activity but my husband's has. My activity levels have looked like I've been on the couch watching TV all weekend. All suggestions welcome! Thanks....this is sooooo frustrating!
Have you attempted to clear the cache on the Samsung Health app?
Navigate to your settings > apps > click on the 3 dots in the top right corner > select "Show System Apps" > find and click on the Samsung Health app > storage > clear cache.
If those steps didn't help, I recommend reaching out to our Samsung Health team for further assistance regarding your concerns. They can be reached directly at 1-855-795-0509.
Have you attempted to clear the cache on the Samsung Health app?
Navigate to your settings > apps > click on the 3 dots in the top right corner > select "Show System Apps" > find and click on the Samsung Health app > storage > clear cache.
If those steps didn't help, I recommend reaching out to our Samsung Health team for further assistance regarding your concerns. They can be reached directly at 1-855-795-0509.
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