Galaxy watch7 forcing me to reset data and re pair with my phone

[jessiii117]

Hey guys, I've been having this problem since January and it's happened to me a total of about 6 times. I get this screen telling me to reset my watch and pair it with my phone. I don't know what causes this, but it just keeps happening. i hate having to reset it and lose my data. 

as a student, I can't afford to buy a new one, and I don't have the time to get it fixed. I have given in and reset it, losing all my data, but it just keeps giving me that message. I don't know what to do and it's driving me crazy. I've tried everything, but nothing works. it just feels like a useless piece of junk strapped to my wrist

on top of all of that, i have heart problems. my watch can take my ecg and let me know if something is wrong. I love that feature. it puts it on my phone so I can show my doctor. but now I can't. things could be happening and I just don't know. sometimes when I work, I don't have my phone on me and I just have my watch, but now I don't get that luxury of knowing stuff for $399 dollars straight down the drain. 

this is my last resort and I really want that money back. I could really use it for something else but now it just feels like samsung is taunting me. this could be related to one ui 7 but that's highly unlikely. 

if anyone knows anything at all, even something you may think won't help I encourage you to let me know. anything helps at this point. 

thanks

[Blu-Ray]

I deleted my life 360 and it still did it so I reinstalled it.

[Blu-Ray]

Samsung messed up badly is what happened. Also, don't be surprised if you can't find this thread again at some point. They're merging all these disconnect threads together to try and make it not look as severe and issue as it is. Hopefully you will see this post as many posys complaining and advising of how they keep trying to hide this issue, get deleted.

[Stackmoney]

You aren't lying. They have deleted my post about six times and merge them with another thread when I clicked the thread it says it was deleted.

[notforhire]

is your watch BT or LTE?

[jessiii117]

yea, is that bad?

[notforhire]

I'm wondering if these problems are particular to LTE watches. I have a S24U and a Watch 7 and haven't had any issues. my watch is BT.

[kimberleigh]

I have the S25 Ultra and watch 7 Ultra and I haven't had any issues (LTE watch)

[userAJ3KbjwbBh]

I just received my GW7 as a promo item from Xfinity. The watch will not connect to my phone no matter what tech support tries. I have worked with my mobile provider AND Samsung, and nobody can tell me what the problem is. I am being charged monthly, as of now, for a device I cannot use. 

[Stackmoney]

I've been having issue as well for almost 2 weeks. I reset my watch and it keeps doing it so I decided to put my watch up until Samsung updates and fixes it hopefully.

[AR_Rattlesnake]

Same issue