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Galaxy Watch 7/Ultra resetting

(Topic created: 3 weeks ago)
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SKCrews2024
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Galaxy Watch

The weirdest thing has happened a couple times and now I'm concerned. For no apparent reason, my watch keeps doin a forced reset. I then have to go through the whole process of setting it up again. This time around it completely changed the way my watch is set up. Face, settings and icon order. Can anyone help me understand why this is happening? This thing cost too much and is only 4 months old. 😔

427 Replies
GreatDrivr
Halo
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Galaxy Watch

Yay, Samdung!  Great job ignoring this issue for over 2 months now, great job denying that it exists, great job putting the burden on your customers to deal w/ this nonsense bug.

Just had yet another disconnect of my Watch Ultra & S23Ultra while the watch was on the charger & it won't reconnect.  Next step = Factory reset of the watch AGAIN...  So the backup can only "Partially" restore my previous apps, settings, & watch face.  All so I can waste another 90 minutes waiting for the updates, downloads, & then reconfigure the watch.

Feedback & logs submitted.  Waiting for their BS excuses & denial.

Also, WHY did it seem like there were Watch Ultra software updates every few weeks BEFORE the January 22nd update?  And now, there hasn't been a single one since January 22nd?  Should we read between the lines & assume the Watch Ultra is now deprecated?

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AR_Rattlesnake
Cosmic Ray
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Galaxy Watch
Something is really going to have to be done about this issue with the Galaxy watch ultra. I had to reset the watch twice this weekend alone. It has been doing this at least once or twice a month since January. Mine is paired with a s25 ultra. Having your latest flagship phone and your latest flagship watch I expected better. Others have complained about this for a while now. Samsung you really need to get off your **bleep** and fix your flagship products.
GALACTUS27
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Galaxy Watch
It has a pair problem i would take it back to the store
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GALACTUS27
Cosmic Ray
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Galaxy Watch
It's too expensive to fix
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AR_Rattlesnake
Cosmic Ray
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Galaxy Watch
I believe it is a software issue. It started this after the update in January... I believe
Blu-Ray
Halo
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Galaxy Watch
Many are having this issue. It is a big in a software release. They say a fix was released in on of by feedbacks to Samsung. However when I go to check, there's no updates. 1742838885513.jpg
userZKl7NX0QqZ
Asteroid
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Galaxy Watch
I have the same issue as well
OtsMoney
Cosmic Ray
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Galaxy Watch
Your not alone
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Hollihawk
Constellation
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Galaxy Watch
I have the same issues with my Galaxy wearable 7 watch and when I turn off, charge and back on, things will reload to different device. Me and my husband both have been and my bluetooth for watch info pops up on his device with my health data and I don't like needing to check several times a day to see if supported apps or if apps is loaded or synced and have no alert that change is made or loaded with no contact for me to see if I have a connection. The hard fall alert does not work. I fell not 1 but 2 times and when I called was told i need to press both buttons 5 taps then swipe screen to activate Didn't work but got picture of floor in kitchen. I went with watch 7 with alert and still laid on floor with broke ribs til my husband couldn't make contact and rushed home to find me on floor . Keeps time...most days if not wet.
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s2000ramos
Constellation
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Galaxy Watch
Same thing happening with me. Z flip 6 and galaxy watch ultra. Just got them last month, and I had to reset 4 times.
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