Original topic:

Galaxy watch 4 Lastest software update (R860XXU1JYK4) Failure

(Topic created: Monday)
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Galaxy Watch

This update has cause my watch to do some really strange stuff and it only partially works, keeps restarting when on the charger, keeps asking for the pin#, and a number of other quirky things

I am assuming the load failed at some point. I sometimes get a screen that has a lot of info but at the top it says "ODLIN MODE DOWNLOAD SPEED FAST". I have tried redoing the software update but Galaxy Wearables just tells me my software is up to date.

I have backed up and reset the watch and investigated getting the Odlin app but can't find a copy of the firmware.

So how do I force a firmware reinstall please?

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The screen that comes up after it has been on the charger and it has restarted itself a few times

 

20260105_191206.jpg

 

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What Would Help
  • Forced update option in Galaxy Wearable: A hidden โ€œreinstall current firmwareโ€ button would let users recover from failed installs without needing service.

  • Bluetoothโ€‘based recovery: Since the watch already pairs over Bluetooth, the app could push a full firmware image even if the watch is semiโ€‘functional.

  • Fallback mode detection: If the watch reports โ€œDownload Mode,โ€ the app could automatically trigger recovery instead of saying โ€œup to date.โ€

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Are there any Samsung Staff able to respond to this request please? An acknowledgment would help and then maybe we can discuss a solution

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