Galaxy Watch 7/Ultra resetting

[SKCrews2024]

The weirdest thing has happened a couple times and now I'm concerned. For no apparent reason, my watch keeps doin a forced reset. I then have to go through the whole process of setting it up again. This time around it completely changed the way my watch is set up. Face, settings and icon order. Can anyone help me understand why this is happening? This thing cost too much and is only 4 months old. 😡

[GreatDrivr]

Not sure if it matters, this is very clearly an issue with the watch ultra & NOT any specific phone model.

Furthermore, it seems clear this issue was directly related to a bug introduced in the Watch Ultra software update rolled out in late January.

Point being, you'd very likely STILL be experiencing this issue even if you still had your previous phone.

[יוסף]

Wearable Galaxy Ultra watch.

I am also going through this same issue several times. It asks me to disconnect and re-pair with my Samsung s24 ultra phone. I also bought my from Samsung Galaxy website. I didn't have any issues until the last update. I also have the issue of my watch asking for a PUK pin that I never given.

I tried everything it asks me to do and after 20 to 30 minutes, I get the same messages.

Does anyone know how to a PUK pin for my Galaxy Ultra watch?
Any help would be greatly appreciated.

[GreatDrivr]

If I remember correctly, there is a setting to require or not require the PUK for each restart. Try "Settings" -> "Security and Privacy" -> "Mobile Plan PIN".

I have Verizon & I can look up each device's PUK on the Verizon website by logging in & navigating to "Devices". If you cannot find it, I'd recommend contacting your cellular provider, as these are managed & controlled by your provider to help prevent theft amongst other things.

I hope this helps!

[Blu-Ray]

I'm running into this problem as well. I've had to do this multiple times now. I just switched from Apple to Android. I'm definitely feeling I've made a really bad decision.

[Blu-Ray]

Add to this my backup doesn't have my watch face and other settings. I have to redo every %#$^>$ thing. I NEVER had had this problem with apple watches.

[roblc]

Yes this has started happening to me recently. Any updates?

[GreatDrivr]

Nothing that I've seen or heard.

Samsung appears to be ignoring it & pretending the issue doesn't exist. As usual.

[jmuse]

Yes mine does this frequently, still don't have a fix.

[usergzJFN8dztB]

meee toooo

[Chekmate82]

My galaxy ultra watch is doing the same exact thing. It's happened twice now