The Duo charger has issues charging Galaxy watch. On the larger side, it flashes red when I try to charge the watch. The large side charges phone and galaxy buds no problem.
On the samller side, when charging the watch, sometimes it will show the red light for a while, then it will blink, then go back to red, then blink or completely turn off.
All the while, my watch is 100% dead and will not turn on.
The smaller side has no problem charging my buds or phone.
Have you tried charging the watch with the original charger? If it will still not charge, please send a private message with the model code and serial number or IMEI number of the watch. http://bit.ly/2XERsky
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Have you tried charging the watch with the original charger? If it will still not charge, please send a private message with the model code and serial number or IMEI number of the watch. http://bit.ly/2XERsky
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
I don't know how to send you a private message. but I am using the charger that came with the device. it will charge the watch sometimes, but if it's not directly in the center, it will stop. or if I set my phone down and it just slightly gets moved, Still entirely on the ring, but just slightly off center, it will start flashing red. is it really that sensitive?
Private messages cannot be used through the Members App, you will need to log into a web browser to be able to see and use the provided messaging link.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
