Galaxy Watch

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Body Composition Data not working correctly

Posted by 08-09-2022 06:19 PM in Galaxy Watch

When I measure body composition on my watch it DOES sync with the Samsung Health app as you can see in picture 1. But when I click on Body... View Post

08-12-2022 09:54 AM

Hello, We understand how frustrating it is when the data does not display properly in the Samsung He... View Post

How many items can we trade in at once?

Posted by 08-11-2022 04:17 PM in Galaxy Watch

How many items can we trade in at once? View Post

08-11-2022 06:31 PM

I won't order because by the time it's delivered I won't be home for 6 weeks. It says expect by the ... View Post

Watch 4 doesn't receive messages after factory reset

Posted by 08-10-2022 06:03 PM in Galaxy Watch

Whenever I get notifications they don't show up on my watch. It used to when I first got it but after I factory reset it I'm unsure how to... View Post

08-11-2022 01:37 PM

Thanks!! View Post

Locate watch

Posted by 08-07-2022 07:58 PM in Galaxy Watch

My watch is. Not connected to my phone and I can't find it. I'm still paying for it. How do I locate it? Thank you, ... View Post

Anonymous 08-08-2022 03:48 AM

If you set up SmartThings find you may be able to find it that way if you did not I hope you have in... View Post

Couldn't sync accounts

Posted by 08-03-2022 05:39 AM in Galaxy Watch

Please help every time I try to sign in to my Google account I get an error saying couldn't copy accounts to watch ... View Post

08-05-2022 03:07 PM

Thank you for that information. Are you getting any error messages when trying to add your Google ac... View Post

Can anyone help me the touch screen don't work at this moment when the wearable app tell me to tap

Posted by 08-04-2022 01:34 PM in Galaxy Watch

View Post

08-05-2022 01:30 PM

Thank you for reaching out. I can certainly understand your frustration with your watch not respondi... View Post

GW4 AOD Retention Issue

Posted by 05-29-2022 09:02 AM in Galaxy Watch

Hello Im Using Galaxy Watch 4 Classic and im using AOD on my daily use but if i use stock or most of the watchfaces with it there is a amoled... View Post

08-05-2022 12:57 PM

We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post

International Galaxy watch 4 classic -why i do not get the latest watch update?

Posted by 08-04-2022 05:51 AM in Galaxy Watch

i have bought my classisic 4 watch through Amazone 2.5 months ago and have the R890XXU1FVD4 OS with 1st of may security patch. the region i have... View Post

08-05-2022 12:45 PM

Thanks for reaching out. As @LongHiker stated: This forum is for support of US products and customer... View Post

How to deactivate SOS mode on Galaxy watch 4?

Posted by 03-25-2022 11:48 AM in Galaxy Watch

After SOS feature has been activated and you have been helped, how do you shut it off so it stops sending messages? I shut power off on phone and... View Post

Anonymous 08-04-2022 09:00 PM

I had somehow initiated the SOS on my watch. Thanks for this information. View Post

Watch 4 samsung Pay Issues

Posted by 07-31-2022 10:57 PM in Galaxy Watch

I haven't been able to activate my samsung pay on my watch 4 no matter how much I reset my watch. I started with removing the app on my... View Post

08-04-2022 02:24 PM

Thank you for reaching out. I can certainly understand the importance of having Samsung pay on your ... View Post

Is there any way to connect to a new phone on the watch 4 without reseting

Posted by 08-03-2022 12:21 PM in Galaxy Watch

Please tell me if it's possible View Post

08-03-2022 01:10 PM

Go into the settings on your watch. Choose connections. Then select connect watch to new phone an fo... View Post

White frozen screen on new Galaxy 4 Watch

Posted by 07-30-2022 11:49 AM in Galaxy Watch

My Galaxy 4 watch is brand new. It was fully charged and updated. I was wearing it when my phone rang and the screen went completely white. I tried... View Post

08-01-2022 02:37 PM

Thank you for reaching out. I can certainly understand your frustration with your watch having a unr... View Post

Freezing a Galaxy Watch - Will it still work?

Posted by 07-31-2022 12:48 PM in Galaxy Watch

Will my galaxy watch work after freezing it ? View Post

08-01-2022 10:27 AM

Hello there! I see this is the first time you're posting in Community! Welcome to our Community! Thi... View Post

Galaxy Wear app not showing up on phone menu

Posted by 07-31-2022 03:41 PM in Galaxy Watch

I just bought a Galaxy Watch 4 Classic to replace my Fitbit. The Galaxy Wearable app is installed on my Galaxy S10e, and if I go to Settings/Apps,... View Post

07-31-2022 06:57 PM

That was it. Thanks. View Post

Duo Charger Not Charging Galaxy Watch

Posted by 09-18-2020 05:51 PM in Galaxy Watch

The Duo charger has issues charging Galaxy watch. On the larger side, it flashes red when I try to charge the watch. The large side charges phone... View Post

02-11-2021 09:11 AM

I've found that if it the watch is on the smaller ring, by itself, and set PERFECTLY, it will charge... View Post

Active Watch 2 not showing pictures

Posted by 07-11-2020 09:38 AM in Galaxy Watch

I receive texts on WhatApp & Textra messaging on my Active 2 watch. Does the watch not have the capability of showing pictures or gifs sent? ... View Post

07-23-2020 11:12 AM

I figured it out. if you go to messages and click the x saying not to make Samsung messages your def... View Post

I need the best apps for the galaxy watch 4 from Google play

Posted by 07-25-2022 12:34 PM in Galaxy Watch

Please submit apps View Post

07-28-2022 03:56 PM

We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post

ECG utility in Health not working on international watch

Posted by 07-24-2022 02:50 AM in Galaxy Watch

I bought a Galaxy Watch Classic 3 weeks ago in the UK (Isle of Man). it no longer works. on opening ECG utility it asks me to update the ECG... View Post

07-28-2022 02:22 PM

Thanks for reaching out. This forum is for support of US products and customers. As your product is ... View Post

Track steps while using a walker

Posted by 07-28-2022 07:03 AM in Galaxy Watch

Hi I don't know how to get my watch to track steps while I'm using a walker. I've tried putting it in bicycle mode but I'm sure... View Post

07-28-2022 10:36 AM

We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post

The Samsung galaxy watch 4 needs more options for screen timeout and heart rate

Posted by 07-21-2022 10:52 AM in Galaxy Watch

Im trying to optimise the battery life of my device while also taking advantage of its most usefull features. Why is there only a few settings for... View Post

07-27-2022 02:40 PM

We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post

Galaxy Watch 4 Isn't finding updates on international watch

Posted by 07-18-2022 01:32 PM in Galaxy Watch

Hello, I pre-ordered my Galaxy Watch 4 about a year ago and everything was working well. Late 2021 I realised I missed a handfull of updates.... View Post

07-27-2022 01:04 PM

Thank you for this information. This forum is for support of US products and customers. As your prod... View Post

Galaxy watch 4 suggestions

Posted by 11-01-2021 02:14 AM in Galaxy Watch

Hey guys, just got a new galaxy watch 4 44mm and I love it but just a few ideas. On the larger options it would be nice if those were also... View Post

07-17-2022 11:15 AM

I am on my 3rd Galaxy Watch now. The 4 Classic 46mm. Still not happy with the battery life of this m... View Post

Please add the caffeine tracker back to Samsung Health on the Galaxy series watches

Posted by 07-17-2022 10:21 AM in Galaxy Watch

I could really use one, and for the Health app to support it. That is the one thing I miss from my Gear Fit 2. View Post

07-21-2022 04:47 PM

We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post

Will my watch still track steps, heart rate, etc in watch only mode?

Posted by 07-20-2022 03:14 PM in Galaxy Watch

Will my watch still track steps heart rate etc in watch only mode View Post

07-21-2022 01:16 PM

No View Post

Sleep data COMPLETELY wrong and contradictory!

Posted by 07-12-2022 04:16 PM in Galaxy Watch

Look at screenshot and specifically SLEEP STAGES vs TOTAL SLEEP (does NOT add up). I clearly did not just have 1:40 mins 'Actual Sleep... View Post

07-17-2022 06:39 PM

It us shiwing you the total time 5:49. Then It shows the time of each sleep segment separately, depe... View Post

Watch 4 LTE fast drain a battery

Posted by 07-15-2022 05:51 AM in Galaxy Watch

Hi, i need a help. My watch 4 starts fast drain a battery. about 1 percent in 5 minutes. A week ago, everything was fine. after a day of use there... View Post

07-15-2022 11:14 AM

I may have found a solution. The problem was with the phone software it was paired with. i changed w... View Post

Please add surfing to exercises

Posted by 07-10-2022 12:33 PM in Galaxy Watch

There are a litany of water type exercises on the list. You have kite surfing, kayaking and swimming but no surfing? Even when Samsung has... View Post

07-12-2022 02:38 PM

Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will ... View Post

Why is Nike Run Club still not available on galaxy watch 4

Posted by 07-12-2022 12:58 PM in Galaxy Watch

I still am unable to find the Nike run club app on the galaxy watch 4 store. Is there any pending resolution for this? View Post

07-12-2022 01:17 PM

Ask Nike developers, it's not up to Samsung who puts apps on their devices. Visit the application's ... View Post

Please add H10 support to Samsung Health

Posted by 07-10-2022 09:35 PM in Galaxy Watch

Since heart rate monitoring on the Watch 4 has proven unreliable for workouts, I now use a Polar H10. I see Samsung Health (on my S8+) support... View Post