Original topic:

S25 Ultra notification tone is all the same for all apps

(Topic created: 2 weeks ago)
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AshleySavala
Asteroid
Options
Galaxy S25

I've been an avid Samsung user for many years, and just upgraded from the s24 ultra to the s25 ultra. The s25 is playing the same notification sound for every single app. For example, my WhatsApp, ring doorbell, text messages, Facebook, Gmail, etc all make the same alert sound and there's no way to make the app play their default sounds. I spoke with 2 different Samsung employees on chat and they both told me it was not possible and they have no record of notification issues. So, I proceed to drive to an authorized repair shop and they told me its a Samsung software issue and my best bet is to return the phone until Samsung fixes their issue. 

 
Anyone else having this issue? Any idea when a much needed software update will be released?
 
Do better Samsung!
62 Replies
ValakHulk
Asteroid
Options
Galaxy S25
Yea . It's snap chat . And Facebook. The weather wigit. Like my girlfriend is have a specific sound for her on snap . And it won't come through. It just comes through as the text sound. And other snaps have the same sound. . I event went to the store talked to a tech . They looked up forms . And alot of people have the same issue. So I don't know if it's needs an update the is not out yet. Or they just made it to hard to personalize
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Foboman
Cosmic Ray
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Galaxy S25
Why do people keep responding with this. This isn't what we're discussing. We want the app provided noises back for each app. We don't want to customize all of them with some Samsung sound. We know how to do that,
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ValakHulk
Asteroid
Options
Galaxy S25
It's OK. That why it never hurts to ask. Iv even looked up youtube videos from reviews.
IRStaten
Nebula
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Galaxy S25
You need to add sounds into the notification folder then address them to each app or contact u like.
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ValakHulk
Asteroid
Options
Galaxy S25
But the ones that iv already like and added to the apps won't play. Like the stock ones in the app.
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shayedinger
Constellation
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Galaxy S25

Absolutely having the same issue.  I upgraded from an S23+ and was able to do it on my old phone. I am completely getting the run around....how do we get to samsung software people to fix this??

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realaud
Honored Contributor
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Galaxy S25

You go to the support tab of the members app and put in an error report.

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Foboman
Cosmic Ray
Options
Galaxy S25
And how do you do THAT? I just tried to "put in an error report," but couldn't find that option anywhere.
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realaud
Honored Contributor
Options
Galaxy S25
When you go to the support tab, choose "send feedback", then tap the arrow on the lower right and choose your category, write up your issue and then send.
aluisios
Constellation
Options
Galaxy S25

I had the same issue. What worked for me was reseting the notification configs inside the app, WhatsApp in my case. Then I had to reapply the sounds that I want for each category. 

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