Notifications

[Pacbutt]

Hi, I cannot get my texts or emails to let me know i have any// no sound all,, any suggestions.

[user9DYDZtjWlE]

Restart you phone first

[Mujibar]

Push volume up and tap the 3 dots for the expanded volume menu. Make sure notification volume (bell icon) is turned up.

[Vegasboy9]

Go to "Setting".. scroll down to "Sound and Vibration".. Make sure sound is enables..if not..turn it "on".. you need to make sure it is not set to"SILENT"... NEXT..Good back to Settings".. click on "Notifications ".. scroll down to your mail.. Gmail..or aol..whatever you use..click on "App Notifications " make sure it is set to " Allow sound and vibration..if not, enable it...hope this helps..

[Vegasboy9]

Then scroll down further to" Messages"... click to turn it " on"... then tap it again..you will see allow notifications...enable it..and under that.." allow sound and vibration..make sure that is turned "on" as well

[Vegasboy9]

Make sure when you toggle your mail app you are using and your messages app. Toggle the switch to turn it on...then you must tap again on the app..be sure you are not hitting the toggle button..it will turn it off again..just tap right under aol..or gmail..or messages..that will bring up the next screen embedded in the app..to allow sound and vibration to be turned on..

[Vegasboy9]

And one last note..good to " SETTINGS"..Scroll down to "Apps".. click on apps..scroll down to either Gmail. Or Aol..which ever mail app you use..click on it..scroll down to " Notifications Catagory". Click on it to enable sound there as well..do the same in your " messages app..click on Notifications catagory..click enable sound..

[nullandvoid]

With the update, Samsung appears to have lowered the maximum volume level.  If you don't have your notification slider at 90% or above, you will not hear any notifications. Below 90% may as well be mute.  Turn the volume all the way up.