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Original topic:

Ads/Pop Ups when I charge my phone.

(Topic created: 08-04-2025 01:36 PM)
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MrPace
Asteroid
Options
Galaxy S25
I have a Samsung Galaxy s25 Ultra and about 3 days ago, it started acting weird. Every time I plug my charger into my phone, an ad pops up. I have tried a LOT of different ways to stop it. I was told it could be a third party app. I tried to boot it in safe mode to find the culprit. Can't find it. I don't know what to do. Is anyone else having this problem? I have a scree recording of what's going on but can't upload it. I'm tired of the ads/pop ups. Can someone PLEASE help me? And I uninstalled Chrome because that was the main pop up/ad I was getting. I STILL got pop ups after doing that. 
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57 Replies
Samsung_vfFmxyW
Constellation
Options
Galaxy S25

Me too. Started about a week ago I think. Guess to my.youtube or some game web site.

GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S25
@Pumpkin0079 this has happened to a few people lately
Open phone settings
Modes and routine
Tap routines and see if any are running.
You can also inside of modes and routines tap the 3 dots in the top right and select history and it will show you which one is running so you can then edit that routine or delete it.
https://us.community.samsung.com/t5/Galaxy-S25/Ads-Pop-Ups-when-I-charge-my-phone/td-p/3319820?src=S...


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Pumpkin0079
Asteroid
Options
Galaxy S25
I'll give it a try. Thank you!
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CEParsons
Neutron Star
Options
Galaxy S25
If you are receiving intrusive ads on your device, you have likely downloaded a malicious app.

Samsung's Nice Catch App can help you locate the offending app.
https://apps.samsung.com/appquery/appDetail.as?appId=com.samsung.android.app.goodcatch

Turn on "detect commercials" and "toast history" and wait for the pop up to occur. Nice catch will tell you what the offending app is so you can delete it.
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userY6E3b9GpsM
Constellation
Options
Galaxy S25
So evertime i plug my phone in to charge it gets on the internet
Why? Driving me nuts!!!
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mimic-mimi
Asteroid
Options
Galaxy S25
It just happened to me a month ago, I can't figure it out as well, I have a galaxy s23
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HughLeavemeAlone
Constellation
Options
Galaxy S25

Hey, do you guys know how this routine was created?
Did anyone download it or share it, or know where I can actually see this routine?
Just curious if thereโ€™s any info floating around about it."

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userAKKm9Lkpde
Constellation
Options
Galaxy S25

Do you have any other suggestions? This annoying are still popping up ๐Ÿ˜ž

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Members_vw9LGwe
Constellation
Options
Galaxy S25

I have the same problem, it's horrible..

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MsKReed
Constellation
Options
Galaxy S25
I have tried everything you all listed. I am still experiencing this issue. Any other recommendations.
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