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Original topic:

Ads/Pop Ups when I charge my phone.

(Topic created: 08-04-2025 01:36 PM)
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MrPace
Asteroid
Options
Galaxy S25
I have a Samsung Galaxy s25 Ultra and about 3 days ago, it started acting weird. Every time I plug my charger into my phone, an ad pops up. I have tried a LOT of different ways to stop it. I was told it could be a third party app. I tried to boot it in safe mode to find the culprit. Can't find it. I don't know what to do. Is anyone else having this problem? I have a scree recording of what's going on but can't upload it. I'm tired of the ads/pop ups. Can someone PLEASE help me? And I uninstalled Chrome because that was the main pop up/ad I was getting. I STILL got pop ups after doing that. 

1 Solution


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Solution
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S25

This was happening to my Dad yesterday and some how a Routine was setup when he plugged in his phone youtube and other apps would open check this.

Phone settings 

Modes and Routines

3 Dots in the top right History 

Tap Routines and see if any routines run when you plug in your phone 



If you've found my post to be helpful, Please like my Comments โœ“โœ“โœ“.
If my response resolved your issue, please press the Like and โœ“โœ“โœ“ to Accept as Solution button.


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57 Replies
Solution
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S25

This was happening to my Dad yesterday and some how a Routine was setup when he plugged in his phone youtube and other apps would open check this.

Phone settings 

Modes and Routines

3 Dots in the top right History 

Tap Routines and see if any routines run when you plug in your phone 



If you've found my post to be helpful, Please like my Comments โœ“โœ“โœ“.
If my response resolved your issue, please press the Like and โœ“โœ“โœ“ to Accept as Solution button.


MrPace
Asteroid
Options
Galaxy S25
Power Save pops up when I plug it in. I checked it and it shows that it's off. What do I do now? 1754340200885.jpg
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GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S25

Can you scroll down or is that the bottom 



If you've found my post to be helpful, Please like my Comments โœ“โœ“โœ“.
If my response resolved your issue, please press the Like and โœ“โœ“โœ“ to Accept as Solution button.


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MrPace
Asteroid
Options
Galaxy S25
I got it!!! So, some how a routine was set. I deleted it and it works like normal. Thank you so much.
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S25

Happy to be able to help if you could click on the post above and mark the post as solved 



If you've found my post to be helpful, Please like my Comments โœ“โœ“โœ“.
If my response resolved your issue, please press the Like and โœ“โœ“โœ“ to Accept as Solution button.


MuthaOfChaos
Constellation
Options
Galaxy S25

What was the routine and how did you delete it?

 

user7iv5tQNWOU
Constellation
Options
Galaxy S25
Think you, I think that did it man this been on my phone for about three months. I think you for your help.
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josh5263
Constellation
Options
Galaxy S25
how did you make it stop ibe tried everything
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LelaM
Constellation
Options
Galaxy S25
๐Ÿ™๐Ÿ™๐Ÿ™ Thank you so much. This was literally driving me crazy