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Original topic:

Whenever I'm charging my phone and using it at the same time my screen acts sticky.

(Topic created: 06-26-2024 01:59 PM)
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tryingtofixmyphone
Constellation
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Galaxy S24

Whenever I'm charging my phone and using it at the same time my screen acts sticky. I've been dealing with this since the S23 Ultra and I don't know how to fix it.

1 Solution


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Solution
SammyNerd83
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Galaxy S24
Try going to settings>device care>battery>charging settings>turn off fast charging. Also maybe try changing your resolution, and a power cycle, a.k.a reboot. If none of that works try booting into safe mode and see if you have that same issue. Lastly call samsung tech support. I can tell you now though, if you've done all those troubleshooting steps, they will want you to try a factory data reset.

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3 Replies
Solution
SammyNerd83
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Galaxy S24
Try going to settings>device care>battery>charging settings>turn off fast charging. Also maybe try changing your resolution, and a power cycle, a.k.a reboot. If none of that works try booting into safe mode and see if you have that same issue. Lastly call samsung tech support. I can tell you now though, if you've done all those troubleshooting steps, they will want you to try a factory data reset.
tryingtofixmyphone
Constellation
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Galaxy S24
Looks like turning off the fast charging help. Thank you so much
SammyNerd83
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Galaxy S24
Can you do me a favor please and change the status? I think either to you accepted the answer or whatever please?
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