tryingtofixmyph one
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ā06-26-2024 01:59 PM (Last edited ā06-26-2024 04:50 PM by SamsungSay ) in
Galaxy S24Whenever I'm charging my phone and using it at the same time my screen acts sticky. I've been dealing with this since the S23 Ultra and I don't know how to fix it.
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SammyNerd83
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ā06-26-2024 02:03 PM in
Galaxy S24
Try going to settings>device care>battery>charging settings>turn off fast charging. Also maybe try changing your resolution, and a power cycle, a.k.a reboot. If none of that works try booting into safe mode and see if you have that same issue. Lastly call samsung tech support. I can tell you now though, if you've done all those troubleshooting steps, they will want you to try a factory data reset.
tryingtofixmyph one
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ā06-26-2024 02:18 PM in
Galaxy S24
Looks like turning off the fast charging help. Thank you so much
SammyNerd83
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ā06-26-2024 02:24 PM in
Galaxy S24
Can you do me a favor please and change the status? I think either to you accepted the answer or whatever please?