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ā01-18-2024
01:00 AM
(Last edited
ā01-18-2024
07:08 AM
by
SamsungRei
) in
Hi. I ordered through Samsung shop app - Samsung s24 ultra 1TB, payment got deducted and order went through,
After an hour, got an email that order got cancelled for some reason and now I cant use my vouchers.
No specific reasons mentioned.
Did anyone find a fix?
Solved! Go to Solution.
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ā01-28-2024 03:25 AM in
Galaxy S24i got them to credit me 130.00 but only after i had to deal with bad escalations team. they werent going to honor until i filed an AG complaint
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ā01-29-2024 10:28 AM in
Galaxy S24We're sorry
"Weāre sorry! At this time we are unable to complete your order #............... because you have exceeded the maximum number of purchases and/or transactions allowed."
"For additional information, please reach out to our order support team here."
Thank you
Does anyone else have a similar issue? I haven't been able to order anything since May 2023. Samsung tells you to call customer service, and they have no idea what to do. I was told to go somewhere else since I keep getting this message. FULL PROFESSIONALISM FROM SAMSUNG!!! RIDICULOUS!!!
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ā01-29-2024 10:44 AM in
Galaxy S24- Mark as New
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ā01-29-2024 10:55 AM in
Galaxy S24T-Mobile reuses the box the new phone is sent in. They include prepaid shipping label, bubble wrap sleeve, and security tape to drop at a UPS Access Point.
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ā01-29-2024 10:57 AM in
Galaxy S24- Mark as New
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ā01-29-2024 11:02 AM in
Galaxy S24In the past when I ordered through them, there was a follow on package with prepaid envelope maybe a few days later that I was able to ship the trade in device.
Why not send with the new device is beyond me!
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ā01-29-2024 11:05 PM in
Galaxy S24Hi I received my S24 Saturday .
But no watch as advertised. My DPD package was torn. I received 1 box inside which had my phone, screen protector, case and the paperwork. Nothing else was in this box. Did anyone else receive a watch? Was it in the box with your phone or separately packaged inside the DPD bag ? I want to know if it was left out the box. Or stolen by their courier? Thank you
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ā01-29-2024 11:08 PM in
Galaxy S24Maybe your watch hasn't been shipped yet. Good luck
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ā01-30-2024 01:38 AM (Last edited ā01-30-2024 01:39 AM ) in
Galaxy S24@Hazel7 This is the discussion area for Samsung US products and services. You probably want to post in a discussion area for your geographical area. You can find this site by visiting https://www.samsung.com/us/common/visitlocationsite/
You probably want to contact Samsung order support for your country.
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ā01-30-2024 05:44 AM in
Galaxy S24![](/skins/images/1B628F67D01C9EC943E9D0BEB0A4ADA7/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/1B628F67D01C9EC943E9D0BEB0A4ADA7/responsive_peak/images/icon_anonymous_message.png)