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01-18-2024 01:00 AM (Last edited 01-18-2024 07:08 AM by SamsungRei ) in
Galaxy S24Hi. I ordered through Samsung shop app - Samsung s24 ultra 1TB, payment got deducted and order went through,
After an hour, got an email that order got cancelled for some reason and now I cant use my vouchers.
No specific reasons mentioned.
Did anyone find a fix?
Solved! Go to Solution.
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01-19-2024 08:13 PM in
Galaxy S24I was happy to get a veteran discount. Anything helps.
S24 and S21.
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01-21-2024 12:59 AM in
Galaxy S24- Mark as New
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01-20-2024 01:34 PM in
Galaxy S24I am trying to upgrade my family's phone through tmobile, 2 went through and everything else keeps getting cancelled. Tried different address/credit card, this is so frustrating. Anyone have any pointers?
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01-21-2024 07:46 PM in
Galaxy S24On the same day of the launch, I tried to order the s24 Ultra in one of the exclusive colors, but it was already "Out of Stock" and excluded from the 'Double your storage on us" too! Yet, in the US website, it allows you to pre-order, pay, and wait for the item to be delivered.
The US website also gives you the "Double your storage" option, but not in Canada?
I chatted with an online "Ask the Samsung expert" and was told that Samsung "While quantities last" statement in the "Terms and Agreement" will be honored and that I could just order something else instead.
Samsung, this is a disgrace!
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01-22-2024 07:05 PM in
Galaxy S24Put together a preorder for S24Ultra this afternoon using Military Offers Program. Showed a saving of $965.
This evening made the decision to go ahead an started preorder of S24Ultra 1TB. Price showed $636, but after entering trade-in and selecting protection ($179), price went to $1433.19; so, yeah, bait and switch.
Will not be buying from Samsung.
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01-22-2024 08:46 PM in
Galaxy S24Same, Samsung website so trashy, it keep saying "Try again with different payment method" and some says "100$ credit product out of stock"
I contact the phone number list above here twice, Customer service always let me wait 30 mins, promise they will open a case number and CC email me, but they never Email me...
What is going on?
I tried 7 times...
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01-22-2024 10:54 PM in
Galaxy S24- Mark as New
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01-22-2024 06:16 PM in
Galaxy S24- Mark as New
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01-22-2024 06:41 PM in
Galaxy S24Ridiculous.
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01-22-2024 07:26 PM in
Galaxy S24