Original topic:

OneDrive app will not open and is causing Samsung Account app to crash

(Topic created: yesterday)
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Hyper Chick
Cosmic Ray
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Galaxy S24

OneDrive app will not open and is causing Samsung Account app to crash.

I have cleared partition cache.

Uninstalled updates and disabled app. I am unable to uninstall the app completely.  If I leave it disabled, Samsung Account app stops crashing. If I reenable it, Samsung app crashes.

I can log into OneDrive through browser.  Samsung Files app not syncing either.

 

This issue is NOT occurring on my Samsung Tab S9 FE only on my S24 Ultra

benjmoll
Astronaut
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Galaxy S24

Go to the app permissions for onedrive and samsung account.

Change the permissions for contacts to allow in both apps.

I did this and it fixed the problem.

hope this helps. 

user3OiNLWtUe0
Constellation
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Galaxy S24

This worked for me

Jay0419
Constellation
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Galaxy S24
Yes! Thank you this worked on my S25U
C79RA
Astronaut
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Galaxy S24

Thank you!! This worked for me (s24 Ultra)

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JKPerth
Astronaut
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Galaxy S24

Legend!  Fixed it for me.  Thanks ☺️ 

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userHEnfjXVZNx
Asteroid
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Galaxy S24
You are my hero!
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Members_bqt33Co
Astronaut
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Galaxy S24
This worked! Thank you! - Hyper Chick
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Members_gIKnnmz
Asteroid
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Galaxy S24

Update, cleared cache on both Samsung account app and one drive and it seems to have helped in backing up photos but if I try and open one drive it still crashes everything. Not happy. 

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KylFras
Astronaut
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Galaxy S24

I am finding this incredibly frustrating.  Getting the same pop up "Samsung Account keeps stopping". Now I can't even open OneDrive. It flashes up for a second and then closes. I've cleared the partition cache and nothing has changed.

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Slaapy_zzz
Astronaut
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Galaxy S24

Im facing same issue on s25 ultra! 

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