Original topic:

OneDrive app will not open and is causing Samsung Account app to crash

(Topic created: yesterday)
2754 Views
Hyper Chick
Cosmic Ray
Options
Galaxy S24

OneDrive app will not open and is causing Samsung Account app to crash.

I have cleared partition cache.

Uninstalled updates and disabled app. I am unable to uninstall the app completely.  If I leave it disabled, Samsung Account app stops crashing. If I reenable it, Samsung app crashes.

I can log into OneDrive through browser.  Samsung Files app not syncing either.

 

This issue is NOT occurring on my Samsung Tab S9 FE only on my S24 Ultra

vector4
Constellation
Options
Galaxy S24
Same for my Galaxy S24U, just started today Dec 16, 2025. Can't even open OneDrive.
Members_bqt33Co
Astronaut
Options
Galaxy S24
Now this app doesn't even show I'm posting as me. I don't know what's going on but I'm fed up with it.
0 Likes
hrtu1006
Astronaut
Options
Galaxy S24

I use Onedrive daily. Samsung and Microsoft, please fix this. This happened after the last app update yesterday. 

userSj0d1MG9Ar
Constellation
Options
Galaxy S24
I'm having the same problem too. Sounds like the problem is with Microsoft/Samsung, not our phones. Hopefully there will be a correction patch soon.
usert9PSSX5upb
Constellation
Options
Galaxy S24
Same problem for me. Super frustrating
MrsBuggst
Constellation
Options
Galaxy S24
I'm using the galaxy zflip6 and I can't open my onedrive! Samsung app keeps crashing. I hope this gets resolved soon! I also use my onedrive daily. None of these workarounds are working!
Janak_Raja
Constellation
Options
Galaxy S24
Same thing is happening to me (S25 ultra)
0 Likes
Tsakalosk
Astronaut
Options
Galaxy S24

Same issue here, I use onedrive on my phone for work, so I'm completely blocked!

Members_gIKnnmz
Asteroid
Options
Galaxy S24

Same, Flip 4, crashing app. Nothing I tried fixed it. Very frustrating. Won't back up my photos or videos. 

0 Likes
cyrix2000
Astronaut
Options
Galaxy S24

Same happening here, had to disable Onedrive to stop the Samsung app continuously crashing. 

0 Likes