Original topic:

S23 Ultra - Sound not working after UI 6.1 update

(Topic created: 11-07-2024 11:49 AM)
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nanduri2kalyan
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Galaxy S23

Updated my Samsung s23 ultra to one ui 6.1 this morning and no sound from the phone. It is not playing any media files on any apps. No audio sound for the incoming/outgoing calls. Bluetooth also not working. Horrible Experience.

 
WhatsApp App closing after trying to make a call
 
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59 Replies
El_Spooky
Constellation
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Galaxy S23
Happen to me after the update as well, I'm on the 24+
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DotDotSlash
Constellation
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Galaxy S23

I have the same on flip5. How do they mess this up so badly and not fix it on another update ๐Ÿคฆ

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userugHWmZsLjn
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Galaxy S23
Same here just noticed it after the update too
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Mothman187
Cosmic Ray
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Galaxy S23
The sound has always been trash on my s23plus. It's impossible to listen to music.
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userpUt8gkbP3J
Constellation
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Galaxy S23

My s23 is doing the same. I had to get a volume booster to even help the problem. My fosgate 12 sounds bad along with all my previous great sounding speakers. Then noticed it on my earbuds and Bluetooth speaker: lowered volume and sounds crappy. Really not happy at all. Hope they fix it soon.

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Slimful
Asteroid
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Galaxy S23
My volume is distorted too, and I even hard reset, and that didn't work.
Dmodesto12
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Galaxy S23

Same problem here.. I have the S23 FE and I noticed some volume issues since past week or so but now the overall quality of the sound is terrible.. I thought it was the Bluetooth headphones at first but I compared with other devices and the problem is definitely in the cellphone.. 

Hope they'll patch it soon because the experience is definitely very bad at the moment 

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user1164202
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Galaxy S23

I have the zflip 6 and after the update my phone becomes unresponsive at time and the phone is still in great condition 

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Wilweizethe
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Galaxy S23

I also have a similar fault, I should not have compulsively upgraded. Now I find myself with a 1000โ‚ฌ device that sounds bad, with distorting treble and really poor overall clarity. in comparison a 200โ‚ฌ Honor sounds much better, night and day, i'm perplexed. Such a shame!

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impayatoy
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Galaxy S23

I just updated my Samsung s23 ultra to one ui 6.1 and the sound quality is terrible now. I just bought headphones and I was trying them to understand whether they are good. Now it messed up everything!

Will a patch come soon, this is insane. Why do you break something working? Why do you release an update before you make sure it works? 

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