S23 Ultra - Sound not working after UI 6.1 update

[nanduri2kalyan]

Updated my Samsung s23 ultra to one ui 6.1 this morning and no sound from the phone. It is not playing any media files on any apps. No audio sound for the incoming/outgoing calls. Bluetooth also not working. Horrible Experience.

WhatsApp App closing after trying to make a call

[seekerone-z]

So first off this same exact thing happened when I had the S20 ultra. Literally was the most amazing sound ever from a phone when new then every update it went lower and muddier. The S23 ultra brand new didn't ever match the volume of the S20u, and the balance was way off. I've heard people make the case of them not wanting people to blow their ear out by picking the phone up to their ear when full volume, but i think it's more likely a gradual deprecation steering people to replace with the newer phones. I remember when I could crank my S20u and I could literally hear it all over the house. The s23u was never that loud and now with the latest update i can't even go for a walk and hear music / audiobook etc without earphones. I know most people want to use earphones, but I often want to just hear the sound from the phone speakers. And honestly sometimes I just want an instant party!! But now it's only in "acceptable" range if you are in a quiet room now and that's about the extent of it. Gone are the days when I could literally turn it up. I've installed and set all the settings with sound assistant and even tried volume booster which is "Ok" up to 125% boost but gets unbearably muddier beyond that. Please Samsung.. fix the volume/sound issues. It's unfair when many of us use our phones now as our music library. Also should mention that the issues carry over to Bluetooth devices that used to blast tunes on desire.. not anymore. It's all being governed now.

[Dianna61977]

Well I adjusted mine and it went back to normal.

[Delcontreras21]

Don't let it die! It only works a few times.

[Delcontreras21]

Don't let it die! It only works a few times

[seekerone-z]

Nice! 🙏

[userp1miphgjUG]

Just got the Jan update on my 23 Ultra and the Bluetooth audio is still rubbish.  I have reported it to Samsung multiple times and they conveniently ignore it. Anyone found a fix?

[mbmandernach]

you know what sucks is I have only had my phone for less than a year cant make calls, cant use the camera, cant play youtube, music, forget having my alarm waking me up. Who knows if the One UI 7 will even come out or be available for my s23 Ultra. 

[Members_I3cYa0L]

My phone  s23 ultra has been bricked by the latest update.  This was my first and last samsung phone.  It was good while it lasted,  but I expect a phone to be operational for 3 yrs. I am now considering to going to the dark side - Apple.

[userp1miphgjUG]

Well what do you know, this last update (today - February update) just cured the Bluetooth audio problem!

[Goose65]

One UI 7.0 version - messed up my speakers and I can hardly hear anything, reset, cleared cache per Samsung and still no voume