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Original topic:

Network Mode unable to be set to others other then "5G" in OneUI 7

(Topic created: 05-12-2025 08:07 AM)
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jianweit
Cosmic Ray
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Galaxy S23

Hi All

Im at my wits end after updating my phone to One UI 7 and its driving me up the wall. Contacting Samsung is pointless as they just ask me to reset my settings and didnt solve this issue. 

After updating to One UI 7 i am unable to set my network mode anymore. it just says Couldn't change network mode.

 

Anyone having this same error?

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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S23

Thats what i said



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usermzeJaY3BsM
Honored Contributor
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Galaxy S23

Sorry, added you to the list of people stating this... LOL

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jianweit
Cosmic Ray
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Galaxy S23

Hi kindly explain why it can be changed in another phone which isn't updated in OneUI 6?

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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S23

Consequently, the other phone, which has not been updated, lacks the newly released software that the carrier has removed this option in. Since carriers frequently add and remove features in updates, and recently, they have been eliminating the options to modify cellular modes. 



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jianweit
Cosmic Ray
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Galaxy S23

I had tried on another phone with OneUI 7 and Galaxy S23 Ultra. It can be changed. So is there a bug on the software side that needs to be addressed?

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realaud
Honored Contributor
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Galaxy S23

If you tried it on a phone of the same model, running the same OneUI/Android version and come up with an error on *your* phone, the bug is not in the updated software, it's in *your* phone.


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jianweit
Cosmic Ray
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Galaxy S23

Yep. As expected, Software bug that caused the error. Which i had promptly solved by factory resetting my phone and cleared the issue.

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usermzeJaY3BsM
Honored Contributor
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Galaxy S23
I did already. I mentioned that the older device may have not had this configuration, or may be a locked device that does not get this change applied. Sorry you missed it in my previous post.
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jianweit
Cosmic Ray
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Galaxy S23

I tried it in a S23 Ultra with OneUI 7 and it can be changed. Thus I still conclude there is a bug in the software of S23U for OneUI 7

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usermzeJaY3BsM
Honored Contributor
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Galaxy S23
That's fine. Whatever absurd logic you want to use to prevent from understanding the truth is fine by me.