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Failed January Update

(Topic created: yesterday)
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userq3DRoBDJRw
Asteroid
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Galaxy S23

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
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358 Replies
Youngzoe
Asteroid
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Galaxy S23
Same here on my s24+
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jchporter
Constellation
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Galaxy S23
Same here on my 24 ultra
meself
Honored Contributor
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Galaxy S23
Seems many have mentioned this yesterday and today seems a issue with update
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Mmmmeeee
Cosmic Ray
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Galaxy S23
Aren't all these updates tried out by Verizon before they sent them out That's what I was informed they did for people that have contract phones If so I don't think this one did too good
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user1slEjs9oCD
Constellation
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Galaxy S23

I came here for answers to my 405 error.  It was showing 407 earlier but came up 405 on second attempt to install update.

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Mmmmeeee
Cosmic Ray
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Galaxy S23
If you're encountering a 405 error while attempting to download a software update on your device, it may be due to an incomplete or interrupted download. To resolve this:
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userZdgq7GMK7T
Constellation
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Galaxy S23
I spoke with Samsung tech support. I was informed to shut my phone off, put it in airplane mode, and try restarting the update. So far, I'm at 57 percent complete. It's a slow process, but it's working. I hope this helps someone.
Res9999
Cosmic Ray
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Galaxy S23
Same with S24 ultra
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A1M33-samsung
Constellation
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Galaxy S23

Since Jan. 20th, my s23 Ultra has tried to update 4 times, and each time it's a different code. It's really slow and only gets to about 4% before saying failed. Now my phone is running slow. Update still won't work. I have Verizon as well. 

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S22biker
Astronaut
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Galaxy S23

Nice to know it's not the phone's issue. S22 here.. same outcome, even tried it from my desktop wired. Thanks people!

 

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