Request for get a free replacement display on S22 Green Line Issue

[Arifr]

• Subject: Request for Free Display Replacement – Galaxy S22 Green Line Issue

Dear Samsung Support Team,

I hope you are doing well. I am writing to bring to your attention a serious issue with my Samsung Galaxy S22. Recently, a green line suddenly appeared on the display without any physical damage, drop, or water exposure.

My device is just around one year old and has been very carefully used. After researching online, I found that many Samsung users have reported the same issue on AMOLED displays, especially after recent software updates. It seems to be a manufacturing or display panel defect, not caused by user handling.

I have always trusted Samsung for its quality and customer service, which is why I am kindly requesting a free display replacement or repair under goodwill warranty, even if the standard warranty period has just expired. I truly believe Samsung will stand by its loyal customers and address this known issue responsibly.

Here are my device details for your reference:

Model: Samsung Galaxy S22

Purchase Date: 4 October, 2024

Country: Bangladesh 

Please let me know the next steps or the nearest authorized service center I can visit for this issue. I would really appreciate your support in resolving this matter.

Thank you for your time and understanding. I look forward to your positive response.

[LongHiker]

@Arifr This is a user to user discussion group. To reach out to Samsung support, here are the options. 

For immediate assistance, one option is to use the Samsung Members app -> Support -> Send text. This will open up live troubleshooting.

Another option is to contact Samsung support via https://www.samsung.com/us/support/contact/

[CEParsons · Accepted solution]

You mention you are in Bangladesh. Unfortunately, you have reached a USA based forum.

You will need to contact your region's support.
https://www.samsung.com/bd/support/

Users in Members forums are not samsung employees and cannot offer assistance with repairs. However, if you have additional questions for peer users, you can submit them in the appropriate forum for your geographical location.

Find your region's forum: https://www.samsung.com/us/common/visitlocationsite/

[marcwayne9778]

Good luck..but they aren't going to replace anything for free..if your warranty is out your definitely not getting it replaced ,that would be for free..if you want it fixed you better get it shipped or drop it off at a repair shop..or start shopping for a new phone now.