• Subject: Request for Free Display Replacement – Galaxy S22 Green Line Issue

Dear Samsung Support Team,

I hope you are doing well. I am writing to bring to your attention a serious issue with my Samsung Galaxy S22. Recently, a green line suddenly appeared on the display without any physical damage, drop, or water exposure.

My device is just around one year old and has been very carefully used. After researching online, I found that many Samsung users have reported the same issue on AMOLED displays, especially after recent software updates. It seems to be a manufacturing or display panel defect, not caused by user handling.

I have always trusted Samsung for its quality and customer service, which is why I am kindly requesting a free display replacement or repair under goodwill warranty, even if the standard warranty period has just expired. I truly believe Samsung will stand by its loyal customers and address this known issue responsibly.

Here are my device details for your reference:

Model: Samsung Galaxy S22

Purchase Date: 4 October, 2024

Country: Bangladesh 

Please let me know the next steps or the nearest authorized service center I can visit for this issue. I would really appreciate your support in resolving this matter.

Thank you for your time and understanding. I look forward to your positive response.