Sprinkles
Asteroid
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-10-2020 07:22 AM in
Galaxy S PhonesI have a S10+ and up until today (Mother's Day) its not working. I walk 2 miles every morning and its telling me I have 0 steps. I have cleared cache, powered off then on, uninstalled then reinstalled. Still nothing.
Solved! Go to Solution.
Reply
2 Replies
Solution
SamsungAdam
Samsung Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
‎05-11-2020 02:52 PM in
Galaxy S PhonesGive this a try: go to Samsung Health > tap on the three lines in the top left corner of the app > tap on the gear to go to settings > go to advanced, do you have Auto detect workouts turned on?
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
Reply
Sprinkles
Asteroid
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-13-2020 04:13 AM in
Galaxy S PhonesThank you