S9+ No sound with notifications

[userj02WOGVH4P]

New s9+ I do not get any sound from my notifications.  There is nothing blocked and all permissions are given... please help...

[useruL2RWfcJdw]

Thanks, that took care of it.  I checked my sounds and my notifications was turned down.  I don’t know how I accidentally did that,but I guess I did.  Thank you again. 

[userv5KJ86Vy0s]

Thank you!

This nailed it. Who knew there was a volume control for notifications outside of the notification setting.

- in settings look at sounds and vibration, not notifications. You may find your notification volume set to zero

[userMYK7FYJkhF]

Thanks buddy! My issue with S9 was finally solved after trying with many other solutions..

Pratyusha

[user3lwhxrS9r3]

Me too....spent 20 minutes on the phone with Verizon Tech support this morning....is there any resolution for this issue?  My FAcebook messenger makes a noice..but not the text messaging.

[user58zTy0FXly · Accepted solution]

This worked:

https://www.youtube.com/watch?v=H7fjg90LIsg

[userF47xCHdUD8]

Hello Samsung?! This is not a solved issue! That video is great for some who haven't figured out the full scope of settings, but there is a very large majority left who've done everything in that video and still no sounds (and often no vibrate or pop-ups).  I just installed your latest system update and now it's worse!  I'm thinking of going back to Apple.  #sofrustrated

[userWEa9IxB4UA]

Settings

> Sounds and vibration

> Volume

> Notifications

Have a nice day!

[userUj94X7lm2O]

This did not work for me.  All notifications seem to be turned on but still nothing but a vibration

[SamsungAdam]

Just to clarify your device is set to volume and not vibrate correct? Also, have you tried the troubleshooting in the videos in this thread?

[userylDTlPR4qW]

Everything is turned on, this video is no help sorry. 

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@user58zTy0FXly wrote:

This worked:

https://www.youtube.com/watch?v=H7fjg90LIsg

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