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Original topic:

Volume is going up/down when switching from Silent to an active ringtone

(Topic created: 12-13-2022 05:13 PM)
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Rosie0224
Cosmic Ray
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‎12-13-2022 09:42 AM (Last edited ‎12-14-2022 12:46 PM by Community Manager ) in 

Fold & Flip Phones
My phone volume goes up down after having it on silent for work and then activating ring tone again. Ive done the suggestion that was posted about the reset when you turn off phone and what not. 
 
I own a galaxyz fold 4 now but did it also when I had the galaxy s22 ultra

 

 
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Akuula
Asteroid
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‎12-13-2022 05:13 PM in 

Fold & Flip Phones
I can't even list all issues with the last update. It's constantly beeping when listen music. I would listen music in the car at normal level and, suddenly, it just starts blasting at crazy volume. Today, it scared me so bad that I almost hit a car in front of me. I've tried to adjust settings but nothing worked so far.
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Samsung_Moderator
Community Manager
Community Manager
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‎12-14-2022 12:46 PM (Last edited ‎12-23-2022 10:01 AM by Community Manager ) in 

Fold & Flip Phones

Hello, We know how frustrating volume controls can be. It sounds like you may have cleared the cache partition of the phone through the recovery mode.

Did you also select the option to repair apps under the recovery menu?

We also recommend testing the phone in Safe Mode to see if there is a volume adjustment. https://www.samsung.com/us/support/answer/ANS00062983/

Additional, try resetting the settings of the phone. This will not delete your data, only restore the apps to default. 

  • Open the Settings app on your phone
  • Next, tap General Management
  • Now tap Reset
  • Tap the Reset all settings option
  • Review the info that will show up on the screen and then tap Reset all settings
  • If needed, enter your password, your PIN, or your pattern
  • Finally, to confirm the action, tap Reset.

As a final troubleshooting step, we suggest a factory reset to resolve any possible software concerns. https://www.samsung.com/us/support/answer/ANS00062029/

If the volume continues to self-adjust, we recommend having the phone evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

 

 
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