Flip 6: Repairs are a hassle and require a deductible

[Members_IBrfZSc]

Don't buy Samsung phones, especially the Galaxy Z Flip6. I bought it for 4 months and it broke. After-sales repairs are a hassle. I bought a Samsung phone warranty plan for $13 per month, and when the phone really has problems, Samsung after-sales service charges you $99. My Galaxy Z Flip6 doesn't work, I won't pay $99 again, Samsung is garbage, I will never use Samsung products again, bye garbage Samsung.

[manymany99]

What u did? Is the first u have to say!

[Samsung_Moderator]

Hello, Welcome to the Community.
We understand how upsetting screen issues are. For issues with lines or dead pixels, you can find some steps here that may help: https://www.samsung.com/us/support/troubleshoot/TSG10001447/ 

This article provides information for cracked or bleeding screens. https://www.samsung.com/us/support/troubleshooting/TSG01001477/ 

When troubleshooting is not helpful, it is recommended to have the phone evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.

If you purchased a Samsung Premium Care or Care+ membership with your device, this plan does cover physical damages. You can find more information about this plan here: https://www.samsung.com/us/support/samsung-care-plus/